At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the Role:
As a Procure-to-Pay Lead Systems Architect on Klaviyo’s Finance Technology Solutions (FinTech) team, you will own the strategy, roadmap, and day‑to‑day excellence of our procurement and Procure‑to‑Pay (P2P) technology stack. You’ll partner closely with Procurement, Accounting, Treasury, FP&A, Internal Audit, Compliance, and our implementation partners to design, build, and scale reliable, well‑controlled processes that support Klaviyo’s growth.
You’ll lead complex, cross‑functional initiatives across tools like Zip, Coupa, Navan, NetSuite, future systems, and related integrations, serving as the go‑to expert for procurement systems. This is a lead individual contributor role for someone who is technically strong in SaaS finance/procurement platforms and comfortable driving alignment across multiple stakeholder groups, owning change management, bringing continuous improvement, and maintaining scalable & compliant architecture,
What You’ll Do:
- Work with G&A Systems Product Owner to inform and maintain the multi‑quarter roadmap for procurement and P2P systems in partnership with Procurement, Finance, and GTS leadership.
- Translate business objectives (cost control, compliance, cycle time reduction, vendor and employee experience, etc.) into clear systems capabilities and prioritized initiatives.
- Leverage AI and automation to streamline P2P workflows, while maintaining appropriate controls and data privacy.
- Serve as the systems lead for high‑impact initiatives such as global P2P process redesign, system RFP’s and implementations, new entity rollouts, and integrations between Zip, Coupa, Navan, NetSuite, future systems, and downstream platforms.
- Drive projects end‑to‑end: requirements, solution design, configuration, testing, deployment, and post‑go‑live stabilization.
- Coordinate with external implementation partners or managed services when needed and hold them accountable for quality, timelines, and documentation.
- Collaborate with systems analysts/administrators in FinTech and adjacent teams on best practices, tooling, and change management.
Who You Are
- 5+ years of hands‑on experience administering and configuring procurement or finance systems (e.g., Zip, Coupa, Navan, NetSuite, or similar P2P/ERP platforms).
- Proven experience leading complex cross‑functional projects from concept through deployment, ideally in a high‑growth SaaS or technology environment.
- Strong understanding of Procure‑to‑Pay (P2P) processes, including vendor onboarding, PO management, invoice processing, payments, and related approvals.
- Experience with multi‑entity / multi‑currency environments and global expansion of procurement processes.
- Hands‑on experience integrating procurement tools with NetSuite or another cloud ERP.
- Strong process and systems thinking: can map the end‑to‑end P2P architecture, identify failure points, and design for scale.
- Confident working in Jira‑based agile SDLC (backlog management, sprint planning, release coordination).
- Comfortable translating between business and technical stakeholders; can write clear requirements and test plans, and can challenge scope where needed.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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