Principal UX Designer

Position Overview

The Principal Designer at Autodesk is a strategic, systems-level thinker who elevates the quality of experiences across products and workflows. They act as a customer advocate, deeply understand user needs, and drive scalable solutions that reflect a journey-centric design approach.

Our Principal Designers thrive on connecting the dots across complex ecosystems, leading high-impact initiatives, and collaborating closely with cross-functional partners. They demonstrate mastery of their craft, foster an environment of design excellence, and influence product strategies through their visionary thinking.

Reporting to the Manager of Design, the Principal Designer will contribute to critical projects in the customer success domain that transform and optimize digital touchpoints across Autodesk offerings. This role requires a combination of superior interaction and system design skills, the ability to set strategic direction, and a proven track record of delivering high-quality experiences.

Responsibilities

• Lead vision and strategy for complex workflows, systems, and customer journeys, connecting solutions across products, platforms, and services

• Influence cross-functional roadmaps by synthesizing research, business objectives, and customer needs into compelling design strategies

• Advance systems thinking and scalability, creating frameworks, models, and design patterns that enable efficiency and consistency

• Collaborate proactively with research, product, engineering, and content teams to deliver seamless, end-to-end experiences

• Advocate for a journey-driven approach, aligning design solutions with key moments of customer value

• Act as a champion of design quality, raising the bar for interaction, usability, and visual excellence

• Mentor and coach designers across multiple teams, nurturing a culture of craft, strategic thinking, and customer advocacy

• Integrate AI-driven workflows and emerging technologies into the design process where appropriate

• Communicate complex concepts with clarity and inspiration to diverse audiences, including executives and external stakeholders

• Actively contribute to community building, cross-team initiatives, and the maturation of design operations and best practices

Minimum Qualifications

• 8+ years of experience designing and delivering digital experiences for complex, multi-product ecosystems

• Expertise in systems design, interaction design, and information architecture

• Strong strategic mindset with a demonstrated ability to influence product direction and business outcomes through design

• Mastery of design principles, UX best practices, and customer-centric thinking

• Experience leading cross-functional collaboration and influencing at the senior leadership level

• Strong portfolio showcasing systems thinking, end-to-end experience design, and high-impact design leadership

• Exceptional communication skills, both verbal and visual, with the ability to frame problems and solutions clearly

• Demonstrated ability to mentor and elevate the work of other designers

• Comfort operating in a fast-paced, agile environment

• Curiosity and adaptability, with a growth mindset toward integrating new tools and methods such as AI into the design practice

Preferred Qualifications

• Bachelor's or Master's degree in Design, HCI, Human Factors, or a related field

• Experience designing multichannel and omnichannel experiences

• Familiarity with Lean UX, journey management frameworks, and customer success methodologies

• Background in designing for B2B SaaS, enterprise, or complex technical domains

• Experience with Autodesk products or similar ecosystems

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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