Principal Site Reliability Engineer

About the opportunity:

We are seeking a highly motivated Principal Site Reliability Engineer (SRE) with a strong operational focus to join our growing team. In this role, you will play a vital role in ensuring the smooth operation and performance of our critical infrastructure and services.

You'll work cross-functionally to create alignment and deliver results alongside builders who have helped to shape the success of companies such as Google, Okta, AWS, Snowflake and more dedicated to keeping Veza SaaS running smoothly.

We are building the next generation identity security platform for the modern era - will you join us?

You will:  

As a senior member of the Site Reliability Engineering team, wear many hats, but core responsibilities will include:

• Managing solutions (rollouts, availability, metrics) for Cloud Prem and SAAS customers.
• Respond to and diagnose system incidents in a timely and efficient manner, minimizing downtime and impact on customers.
• Collaborate with other engineers to establish root causes and implement effective resolutions.
• Work deeply with all other areas of Engineering to assure solutions/designs pursued align with overall deployment and availability objectives.
• Proactively monitor, maintain, metric and improve the health and performance of our infrastructure and services working with the other service teams.
• Automate routine administrative tasks such as system configuration, tenant management, backups and deployments.
• Identify and implement operational/technical improvements to ensure ongoing system security, reliability and efficiency.
• Develop and implement automated solutions to streamline operational tasks and reduce manual workload.
• Participate in the on-call rotation to address critical incidents outside of regular business hours.
• Document processes for support and create, maintain and execute run-books for identified situations
• Manage and iteratively improve Veza’s CI/CD pipeline

• Education:
• BS degree in Computer Science or related field

Experience:10+ years of experience in Site Reliability Engineering5+ years experience working with cloud platform and cloud automation tools especially in AWSStrong experience with Kubernetes, Terraform, Helm, Linux, AWS networkingExperience with the GitOps model for deployment

• Experience with monitoring and alerting tools (e.g., Prometheus, Grafana).

Other: Bazel experience a plusUnderstanding of software configuration best practicesAbility to wear multiple hats in a fast-paced environmentHands-on, “can do” attitude and a bias for actionLow ego and high intellectual curiosity

• Demonstrated ability to manage large complex projects, drive consensus among stakeholders with strong positive outcomes for the company
• Demonstrated ability to drive process and architectural change delivering strong positive outcomes

Our Culture: 

We’re driven to build a strong company culture and are looking for individuals with solid alignment with our following guiding principles:

• Stay Customer Obsessed
• Iterate, Adapt, and Innovate
• Demonstrate a will to win
• Lead with Humility
• Act with Integrity
• Founder’s Mentality

What we Offer:

• Competitive salary and equity packages
• 401(k) retirement plan
• Pre-tax health care, dependent care, and commuter benefits (FSA)
• Flexible medical, dental, and vision benefits
• Parental leave
• Flexible Time Off
• Home Set up and Monthly Connectivity Stipend

At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.

Veza is proud to be an equal opportunity and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email [email protected]