SimplePractice
SimplePractice empowers private practices to thrive.
Remote
Hybrid

Principal Product Manager

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Employer Provided Salary: $200,000-$220,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

About Us

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. This includes psychologists, family and marriage therapists, nutritionists, speech language pathologists —the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice, and the tools and resources to thrive as a practitioner and as a business owner. 

The Role

SimplePractice is looking for an experienced Principal Product Manager to oversee the strategy and execution of our Managed Billing solution. This product leader will be responsible for building features within Managed Billing that drive adoption, reduce onboarding time and maximize revenue operations efficiency - all while creating a best in class customer experience that unburdens clinicians from the hassles of taking insurance. An ideal candidate for this role is passionate about using data to understand and solve complex business problems while having a high degree of customer empathy. 

Responsibilities

  • Develop the vision and long term strategy for Managed Billing - taking a greenfield concept and establishing milestones to validate progress towards our end goals
  • Develop a deep understanding of the end to end insurance claim life cycle with the intent to drive automation  
  • Lead the development and execution of the product roadmap for Managed Billing that addresses both top line customer growth and operational efficiencies (i.e. gross margin)
  • Drive adoption and usage of Managed Billing while building a customer acquisition funnel that minimizes human touch points
  • Work closely with the Business Development and Product Marketing teams to develop products that are relevant to the majority of the SimplePractice customer base
  • Identify opportunities to scale Managed Billing while enhancing gross margin - i.e. growing customers at a greater rate than Revenue Operations
  • Minimize onboarding time for customers to Managed Billing - through simplified implementation and clearinghouse optimization  
  • Build a low friction sign-up and trial capability into Managed Billing
  • Develop insights into what services potential Managed Billing customers use for insurance claim submission
  • Influence key stakeholders to buy into a vision of Managed Billing
  • Use market, competitive, and operational data to identify opportunities for product enhancements, growth, and customer value
  • Understand customer needs and market trends, and use that knowledge to inform product development decisions
  • Work collaboratively with Revenue Operations, Business Development, Marketing, Engineering, Design, Data Science and Customer Success teams to ensure roadmaps strike the right balance between business outcomes, customer needs, technology enablement and adoption
  • Manage backlog, prioritize feature requests, and create user stories based on company goals and objectives

Desired Skills & Experience

  • 7-10 years of product management experience - driving product strategy and roadmap execution  
  • Knowledge of revenue cycle management and insurance workflows is a plus
  • Demonstrated track record of delivering successful products at scale
  • Strong analytical and problem-solving skills, with the ability to use data to inform decisions
  • Experience working with cross-functional teams and managing product development from idea to launch and beyond
  • Excellent communication, collaboration, and presentation skills with senior leadership
  • Experience in the SaaS industry is a plus
  • BA/BS in Computer Science, Information Systems, or Relevant Field

Base Compensation Range

$200,000 - $220,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

  • Medical, dental, vision, life & disability insurance
  • 401(k) plan with company match 
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
  • Mental health resources
  • Paid parental leave & Backup Care
  • Tuition reimbursement
  • Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at [email protected].

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What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers. We offer 100% medical, dental, vision plans and an attractive 401k. We also offer generous PTO and wellness perks including an Employee Assistance Program (for mental health counseling, legal and financial consultation).

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Catered lunches in the LA office
Company-sponsored happy hours
Onsite office parking
Garage parking included
Pet friendly
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

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