Principal Product Manager, Platform Engineering

About the teamAt Zillow, we empower people to unlock their life’s next chapter. Our Platform Engineering teams provide the cloud-native foundation for all Zillow products by abstracting away complex technologies such as Kubernetes, service mesh, cloud networking, and storage. This work enables our engineers to ship new features rapidly and confidently, with strong reliability and security, so product teams can focus on delivering maximum value to customers navigating some of life’s biggest decisions.

About the role

As a Principal Product Manager for Platform Engineering, you will define and drive the product vision and strategy for our internal platform offerings, advancing the capabilities that power every Zillow product experience. You will combine strong product sense with technical fluency to balance risk, governance, cost, reliability, performance, and developer experience as you make decisions that shape how engineers build at Zillow. You will join a broader community of Platform Product Managers and partner closely with teams such as Developer Experience, Data Platform, and Security, ensuring Platform Engineering focuses on the most impactful opportunities and delivers measurable outcomes that move us closer to Zillow’s vision.

You will get to

• Own the strategic direction and vision for Platform Engineering, ensuring objectives align with Zillow’s mission and business goals.

• Drive the end-to-end platform product roadmap—from discovery through launch and iteration—grounded in clear problem statements, defined success metrics, and customer- and business-driven prioritization.

• Build deep empathy for internal developer customers and champion intuitive, reliable platforms that remove friction from their workflows.

• Balance and prioritize trade-offs across cost, reliability, compliance, security, and developer experience in partnership with engineering and cross-functional stakeholders.

• Lead product rollouts and enablement to drive adoption of Platform Engineering offerings, using feedback loops and metrics to continuously improve and demonstrate business value.

• Partner with organizations such as Developer Experience, Data Platform, and Security to ensure platform strategy and roadmaps address shared requirements and unlock cross-org outcomes.

• Actively evangelize Platform Engineering best practices and paved paths across Zillow, helping teams discover, adopt, and benefit from standardized solutions.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $178,300.00 - $284,700.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $169,300.00 - $270,500.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 8+ years of product management experience, ideally building large-scale internal platforms or developer-facing products that impact broad parts of an organization.

• Proven ability to use data and insights to navigate ambiguous problem spaces and translate them into clear outcomes, priorities, and actionable roadmaps.

• Track record of delivering complex, cross-team initiatives while balancing operational realities, customer needs, and engineering constraints, including governance and security considerations across the software development life cycle.

• Strong communicator who collaborates effectively with engineers as both teammates and customers, influencing without authority and securing buy-in from diverse stakeholders across the organization.

• Deep understanding of the end-to-end developer journey and how platform capabilities, paved paths, and tooling shape developer experience and productivity.

• Solid grasp of the cloud-native ecosystem and modern cloud architectures, and the ability to apply that knowledge to platform product decisions.

• Curiosity about emerging trends in AI-native engineering and agentic software development, and how they can unlock new capabilities for internal platforms.

• Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.