The Principal Product Manager will develop AI-driven product strategies and workflows, manage product roadmaps, and collaborate across teams to enhance data-driven solutions in Archive and eDiscovery.
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
We are redefining the Smarsh Communication Intelligence Platform with AI-led innovation and automated workflows. We are seeking a Principal Product Manager to deliver productivity and operational efficiency for customer workflows and to surface valuable Analytics/Insights leveraging our Data platform and AI/GenAI technologies. This role is critical to envisioning the next generation use cases and workflows where AI assistants, Agents and humans work together to accelerate identifying business impacting insights, investigating and acting on those insights autonomously with initial focus on Archive and eDiscovery use cases. The Principal PM will report to the VP of Product and will work cross-functionally with Product, Engineering, Sales, and Marketing to establish Smarsh as a market leader in AI-led innovation.
How will you contribute?
- Define a compelling strategy for driving AI augmented workflows and use cases in Archive and Discovery products that extend the data platform and create new opportunities for growth and solving pressing business problems for our customers.
- Develop market research, PRDs with business cases, manage product roadmap and prioritize with our engineering teams.
- Drive Monetization: Develop and oversee monetization strategies for the new capabilities introduced, ensuring AI safeguards and governance, competitive differentiation to foster innovation while protecting COGS.
- Work closely with Product, Engineering, Sales, and Marketing teams to develop joint go-to-market strategies that drive enablement, adoption, and long-term success.
- Work closely with other Product Managers to convert product strategy to detailed requirements and prototypes that can be translated into our development processes.
What will you bring?
- 8+ years of experience in product management with focus on data-driven products, workflow automations, Archive & eDiscovery use cases and monetizing them.
- Experience building conversational tools and chatbots
- Technical fluency in AI, GenAI, Agentic AI and an understanding of the constraints
- Customer & partner-focused mindset, ensuring that all roadmap initiatives align with customer needs and drive measurable impact.
- Ability to collaborate across R&D, Legal, Finance, Marketing and Sales.
- Experience with software engineering and product management tools such as Jira, Confluence, Miro, Figma.
- A growth mindset and a commitment to quality.
- Ability to influence and work across different teams in different time zones.
- This role is based on US – remote or hybrid.
Preferred Skills
- Knowledge of communications surveillance/compliance in a Financial Services context. This could have been gained within a FinTech, Consultancy, Compliance Technology vendor or a Financial Institution.
- Exposure to AWS, security, metering, and billing based on consumption.
What do we offer?
- Healthcare insurance - We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
- Personal time off - A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
- 401K Match - Smarsh provides a 4% 401K match for which employees are fully vested on day one.
- Sabbatical – The Smarsh sabbatical program provides a time to recharge, to study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service.
- Recognition - We’re big on kudos for a job well done. Our employee-recognition program enables co-workers to nominate their peers who best embody our core values for recognition
Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Top Skills
AI
AWS
Confluence
Figma
Genai
JIRA
Miro
Similar Jobs
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Engineering Manager will oversee 12-25 engineers, focusing on growth initiative pipeline, funnel optimization, and driving user subscription retention and revenue growth. The role entails managing roadmaps, ensuring quality execution, and collaborating with product managers while fostering a culture of innovation.
Top Skills:
Agile ProcessesEngineering PracticesSoftware Quality
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Manage a team of up to 25 engineers, partnering with Product Managers on business objectives, ensuring high quality software execution and leading Agile processes.
Top Skills:
Agile MethodologiesCloud ComputingSoftware Engineering
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Senior Product Marketing Manager will lead the marketing strategy for Dandy's implant restorations, focusing on product positioning, launching new solutions, and enabling teams to drive adoption in the dental market.
Top Skills:
Digital DesignMedical Device Manufacturing
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
