Principal Product Manager, AI Solutions

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

Mitratech is seeking a Principal Product Manager, AI Solutions to lead the definition and deliveray of AI capabilities across our product suite. This individual will play a key role in shaping how artificial intelligence transforms Mitratech’s solutions — from generative copilots and intelligent assistants to predictive analytics and document understanding.

This is a senior individual contributor role for a product leader who thrives at the intersection of technology and user value. The ideal candidate combines strong product management acumen with a deep understanding of AI technologies and their practical application in SaaS products. You’ll collaborate closely with engineering, design, and go-to-market teams to envision, validate, and deliver high-impact AI solutions that delight customers and drive measurable outcomes.

Essential Duties & Responsibilities:

• Define the product vision, goals, and roadmap for AI-powered capabilities across Mitratech’s product lines.
  
• Identify opportunities to leverage generative AI, machine learning, and intelligent automation to solve key customer problems in compliance, legal, risk, and HR domains.
  
• Develop business cases, success metrics, and prioritization frameworks for AI initiatives.
  
• Maintain a clear understanding of competitive landscape and evolving AI technology trends to inform product direction.
  

• Work with customers, partners, and internal stakeholders to identify high-value AI use cases.
  
• Lead ideation and validation for AI concepts through user research, prototypes, and pilot programs.
  
• Translate ambiguous opportunities into actionable product requirements and detailed user stories.
  
• Collaborate with UX teams to ensure AI features deliver intuitive, trustworthy, and responsible user experiences.
  

• Collaborate closely with AI Architects, Engineers, and Data Scientists to design feasible, scalable AI solutions.
  
• Contribute to discussions on model selection, data strategy, and architectural tradeoffs, ensuring product requirements are well-grounded in technical reality.
  
• Partner with engineering to manage delivery timelines, iterations, and deployment strategies for AI features.
  
• Define metrics for AI performance and success (accuracy, latency, adoption, ROI).
  

• Act as the primary bridge between technical and non-technical teams — translating AI capabilities into clear customer and business narratives.
  
• Partner with Product Marketing to position Mitratech’s AI features and communicate differentiation.
  
• Work with Customer Success and Sales to gather feedback, measure outcomes, and refine the roadmap based on customer adoption and value
• Promote responsible AI practices in all aspects of product design and delivery.

• Measurable adoption and customer value from AI-powered features and workflows.
  
• Increased speed and quality of AI feature delivery through effective collaboration and prioritization.
  
• Positive customer sentiment and market recognition for Mitratech’s AI innovation.
  
• Clear strategic alignment of AI initiatives with Mitratech’s business objectives.

Requirements & Skills:

• 10+ years of experience in product management, including 3+ years focused on AI/ML or data-driven SaaS products.
  
• Proven track record of delivering successful AI-powered features or products from concept to production.
  
• Strong technical fluency — able to engage meaningfully with engineering on topics like LLMs, RAG pipelines, APIs, data models, and performance tradeoffs.
  
• Deep understanding of modern AI/ML ecosystems, including:
  
• Generative AI and LLMs (OpenAI, Anthropic, etc.)
  
• AI integration frameworks (LangChain, LlamaIndex, etc.)
  
• Cloud AI platforms (AWS, Azure, GCP).
  
• Exceptional communication and storytelling skills — able to articulate complex AI concepts in a customer-centric, business-oriented way
• Experience in B2B SaaS, ideally in compliance, legal tech, risk, or HR technology.

Compensation
Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.
This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $200K - 220K Annually USD 
Total compensation includes US employee benefits and annual bonus eligibility.
Benefits we offer:

• Health, Dental & Vision Insurance
• 401 (k) + Employer Match
• Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
• STD, LTD & Group Life Insurance
• Paid Parental Leave
• Pet Insurance
• FSA & HSA Options
• Employee Assistance Program
  

Perks we offer:

• Remote Work
• Career Advancement & Professional Development Opportunities 
• Employee Recognition
• LinkedIn Learning Platform

Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.