Principal Product Designer, Jira

Design | San Francisco, United States | Remote, Remote
Working at Atlassian
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Jira is the beating heart of Atlassian's System of Work, evolving from a system that helps teams manage work into an intelligent partner for how modern work gets done.
Unifying organizational context, capabilities, and agentic workflows - and enriched by the Teamwork Graph and powered by Rovo, 1P, and 3P agents - Jira turns everyday collaboration into a blend of human creativity, enterprise-grade reliability and agent-driven execution.
Your future team
The Jira Design team's remit is to continuously evolve Jira into the modern choice for work management and to unleash the power of every team.
We are looking for a Principal Product Designer to be a key leader within the Jira Design team. In this role, you will report into a Senior Design Manager, and join an organization consisting of multiple teams in Australia and North America. As a high level individual contributor, you'll lead and execute visionary work across Jira, Atlassian's flagship product within the Teamwork Collection app suite.
What you'll do:
As a Principal Product Designer, you will conceptualise and deliver industry-leading experiences. You'll mentor our Jira design team, lead strategic initiatives, set cohesive vision, and manage interconnected projects so Jira feels designed by one hand .
As a Product Designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide, and teams both large and small depend on our software. As a designer involved from product strategy to UI implementation, your work will have direct customer impact.
• You will own the entire design process. Instead of designing isolated features, you will define end-to-end product experiences and user journeys.
• Collaborate with some of the industry's smartest and kindest people. You'll work on a multidisciplinary product team with engineers, product managers, content designers, researchers, brand and marketing experts, and analysts to advocate for the user experience and ship industry-leading work.
• Amplify Atlassian's System of Work and Jira's role within the Teamwork Collection app suite. You will help usher in a new era of connected context, powerful Rovo capabilities and third-party agent tooling and integrations.
• Champion our users and great design. We run a world-class design organisation and aim to make customers love our products, measuring our work against competitors and industry standards.

What this looks like day-to-day

• Design end-to-end experiences that integrate AI into Jira workflows and collaboration.
• Design journeys and patterns that modernise Jira's design language and create cohesion across our platform, Rovo and 1P/3P agentic workflows.
• Partner with leadership, stakeholders, and cross-functional teams to define a unified vision for modern work management at Atlassian.
• Lead design projects from concept to delivery, owning customer value, outcomes, and impact.
• Define success metrics to ensure designs deliver customer value and business impact.
• Identify opportunities to improve our apps and platform and to advance AI-native product evolution.

Your background

• 9+ years of end-to-end product design experience leading visual, UX and conceptual UI craft across complex enterprise software
• An exceptional eye for detail, with specialist UI craft and visual design execution skills
• Advanced prototyping skills, including complex configurations, technical integrations and the ability to make sophisticated concepts tangible
• Demonstrated experience shaping AI-native processes, workflows and agentic systems, including third-party agents and MCP integrations
• Experience leading end-to-end UX and product design for ambiguous, strategic problems, translating complexity into clear direction and scalable experiences
• A passion for storytelling, with the ability to bring design direction to life through compelling narratives that align and influence senior audiences
• Experience conducting and applying customer research, including design thinking, prototyping and conceptual modelling, to shape product strategy and direction
• A demonstrated ability to balance customer needs with business goals, market viability and technical feasibility, while making high-quality decisions in conditions of ambiguity
• Facilitation and cross-functional leadership skills, with the ability to integrate the work of multiple teams, align diverse perspectives and facilitate discussions that lead to company-wide outcomes
• The ability to define programs and interconnected projects, establish measures of success, test assumptions and outcomes, and incorporate feedback to improve direction over time
• Strong executive-level stakeholder engagement, including change management, risk mitigation and the ability to negotiate complex trade-offs
• Experience improving processes, methodologies and ways of working to increase product quality, team velocity, customer value and adoption of new capabilities

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
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