Lead business analysis and Scrum Master activities for large-scale high-value and cross-border payments transformation initiatives. Gather and translate business and technical requirements, facilitate agile ceremonies, support payment-system delivery, and align business, technology, and operations stakeholders. The role also involves building client relationships and delivering solutions for major financial institutions, with a focus on payment processing systems, financial messaging standards, and modernization programs.
Principal Consultant – Payments SME
Location: NYC or Charlotte, USA | Practice Area: Banking & Payments | Type: Permanent
Drive transformation across high-value payment systems in a fast-evolving global landscape
The Role
We are seeking a Principal Consultant to join our Banking & Payments practice, supporting large-scale payments transformation initiatives. This role combines Business Analysis and Scrum Master responsibilities, working on high-value and cross-border payment systems. You will play a key role in delivering change across complex payment infrastructures while collaborating with global stakeholders in an agile environment.
What You’ll Do
- Lead business analysis activities across high-value payments and transformation initiatives
- Facilitate agile ceremonies and support delivery as a Scrum Master across cross-functional teams
- Gather, document, and translate business and technical requirements into actionable deliverables
- Support transformation programs across payment systems including cross-border transactions
- Collaborate with stakeholders to ensure alignment across business, technology, and operations
What We’re Looking For
- Proven experience as a Business Analyst and/or Scrum Master within Banking or Payments
- knowledge of high-value payment systems and transaction flows
- Working knowledge of FEDwire, CHIPS, and ISO20022 (pacs.008, pacs.009)
- Experience delivering within agile environments and facilitating Scrum practices
- Ability to engage stakeholders and communicate requirements clearly across teams
- Experience building and managing strong client relationships to understand needs and deliver effective solutions.
Bonus Points For
- Experience in payments transformation or modernization programs
- Exposure to cross-border payments and regulatory considerations
- Familiarity with financial messaging standards and payment processing systems
- Experience working with Tier 1 financial institutions
- Certification in Agile, Scrum, or Business Analysis disciplines
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Medical, Dental, Vision coverage
- 401(k) with employer match
- Paid parental leave and dependent care support
- Tuition reimbursement and wellness programs
- Commuter benefits and employee discount platform
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
#LI-JC1
US Pay Range
$143,000—$183,000 USD
Similar Jobs at Capco
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Early-career consultants participate in training and client projects spanning business analysis, AI strategy, technology, product analysis, and UX strategy. Responsibilities include researching market trends, developing recommendations, facilitating discovery workshops, creating presentations and prototypes with GenAI tools, supporting transformation and change strategies, and contributing to AI capabilities. The program requires strong communication, strategic thinking, technological fluency, teamwork, and comfort working across business and technology domains.
Top Skills:
Agile FrameworksArtificial IntelligenceGenerative AiIntelligent Automation
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Leads client engagements that apply generative AI, copilots, and AI agents to enterprise workflows, workforce transformation, and responsible adoption. Identifies high-value use cases, redesigns roles and processes, develops capability-building programs, and establishes governance, adoption, and value metrics. Advises senior stakeholders, facilitates executive workshops, leads multidisciplinary consulting teams, and contributes to proposals and reusable AI transformation assets, particularly for regulated financial services organizations.
Top Skills:
Ai AgentsAi CopilotsAi GovernanceChatgpt EnterpriseClaudeClaude CodeCodexContext EngineeringData PrivacyGenerative AiGithub CopilotInformation SecurityLarge Language Models (Llms)Microsoft 365 CopilotModel Risk ManagementPrompt EngineeringResponsible AiWorkflow Automation
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Leads and scales Capco’s cybersecurity and AI practice for financial services clients. Responsibilities include defining Cyber AI strategy, developing offerings and reference architectures, leading complex security engagements, building executive client relationships, driving business development, closing deals, and developing high-performing teams.
Top Skills:
Artificial IntelligenceCloud SecurityCybersecurityFfiecGenerative AiIdentity And Access Management (Iam)IsoNist
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
