Job Summary:
The Pricing Lead role will help build the pricing strategy and execute across large assortments, balancing competitiveness, margin, and long-term value. This role will work to build a competition-based pricing strategy and assess other levers including shipping thresholds, shipping fees, currency conversion, margin targets, etc. Working closely with Merchandising, Regional Teams, Marketing, Finance, Data, and Tech to turn data into pricing decisions that actually move the business.
Job Expectations:
- Own and manage pricing strategy across assigned categories, countries and brands, ensuring alignment with company margin, revenue, and competitive goals
- Influence cross-functional stakeholders (Merchandising, Regional Leads, Marketing, Finance) to align on pricing decisions that balance competing priorities, including revenue growth, customer experience, system constraints and margin protection.
- Drive pricing governance and exception management with a strategic mindset, ensuring short-term decisions reinforce long-term pricing integrity and profitability.
- Analyze large datasets to identify pricing opportunities, elasticity trends, competitive gaps, and margin risks
- Build and maintain pricing models using SQL and Python to support decisions at scale
- Monitor competitor pricing, promotions, and market dynamics across global ecommerce markets
- Partner with Merchandising and Category teams to support assortment, promotions, and lifecycle pricing decisions
- Collaborate with Finance on margin planning, forecasts, and post-analysis of pricing actions
- Develop dashboards, reporting, and insights that clearly communicate pricing performance to senior stakeholders
- Drive continuous improvement in pricing processes, tools, and automation
- Support testing and experimentation (A/B tests, elasticity testing, promo effectiveness)
Knowledge, Skills and Abilities:
Qualifications- Strong analytical foundation with hands-on experience using SQL (advanced queries, joins, large datasets)
- Practical experience using Python for analysis, modeling, or automation
- Deep understanding of ecommerce pricing mechanics (MAP, promotions, competitive pricing, margin tradeoffs)
- Proven ability to translate data into clear recommendations and influence cross-functional partners
- Comfortable working with ambiguity and imperfect data in a fast-moving environment
- Experience pricing large assortments (thousands+ SKUs)
- Exposure to global or cross-border ecommerce pricing
- Familiarity with pricing tools, competitive intelligence platforms, or internal pricing engines
- Experience supporting promotions, markdown strategies, or lifecycle pricing
- Pricing decisions are data-backed, explainable, and aligned with business goals
- Improved price competitiveness without reckless margin erosion
- Faster, more scalable pricing workflows through automation and better tooling
- Strong trust and credibility with Merchandising, Finance, and Leadership
Equipment Knowledge:
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
Generally requires a minimum 5+ years of experience in pricing, revenue management, or analytics within retail or ecommerce
Education Requirements:
Bachelor’s degree in Economics, Finance, Statistics, Engineering, or a related quantitative field (MBA or Masters a plus, not required)
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Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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iHerb Irvine, California, USA Office
17400 Laguna Canyon Rd., Irvine, CA, United States, 92618
iHerb Pasadena, California, USA Office
301 N Lake Ave., Pasadena, CA, United States, 91101
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