Presales Engineer

• Participate in sales discovery process to identify and document current systems, business challenges, and opportunities for innovation and improvement

• Collaborate with sales and consulting teams to design and configure a proof-of-concept demonstration environment around critical requirements outlined in Summary of Findings

• Present proof-of-concept solution presentations to prospects and follow up regarding any open functional and technical questions

• Provide pre sales support and share best practices across the team. Participate and provide input during services scoping and statement of work preparation

• Facilitate a smooth transition from sales to consulting by attending project kick off meetings (internal and customer facing) and providing sufficient background about the customer and their requirements to consultants.

• Assist with post sale customer care engagements as needed

• Acquire and maintain necessary product certifications and sales methodology training to keep up to date with subsequent enhancements, as well as industry changes

• Maintain on-going awareness regarding relevant add-on products that support customer requirements and compliment primary product offerings

• Demonstrate excellent customer service

• Develop and nurture relationships with prospects and Sage Account Executives

• Other duties as assigned

• Take initiative to be a team player (seeks out opportunities to help others)
• Treat everyone with respect and develop loyalty and trust with team
• Successfully adapt to different personalities and working styles
• Proactively and effectively communicate information regarding status issues to team members
• Hold self accountable for assigned work; seek continuous feedback to learn and develop in role; is open to new ideas and suggestions

• Ability to shift focus and adapt to change
• Situational fluency to demonstrate software capabilities
• Strong listening, presentation and communication skills
• Ability to translate technical requirements/features to a non-technical audience when necessary
• Ability to relate to the prospect and focus on their specific needs
• Technically oriented possessing an aptitude for rapidly learning complex software applications
• Great communicator and quick at learning and understanding new technology skills with an aptitude for public speaking
• Ability to rapidly assimilate and distil complex topics in the form of a presentation

• Bachelor of Science in Information Systems, Business Management, Engineering, Marketing or related field
• 2+ years’ experience in B2B marketing/sales role with software demonstration background
• Sage product certified
• Knowledge of sales execution methodology with product implementation expertise
• Industry expertise and awareness of key technical and accounting business processes
   

• Must be able to remain in a stationary position as needed
• The person in this position needs to occasionally move about inside the office and at client offices to access file cabinets, office machinery etc.
• Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to communicate in a professional manner and exchange information with internal and external customers as needed
• Ability to lift/carry up to 20 pounds
• Ability to work outside of normal business hours and weekends as needed
• Ability to travel to local and non-local clients as needed, overnight travel may be required
• This job description is subject to change at any time and employee will be given additional responsibilities as assigned.

Salary Range: