Manage POS system implementation and upgrades, lead cross-functional teams, ensure system reliability, and support store-level IT infrastructure.
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
We are seeking an experienced and results-driven POS Application Manager with a proven expertise in Point of Sale (POS) system implementation and management. The ideal candidate will lead cross-functional technology initiatives, manage end-to-end POS projects, and ensure seamless integration of IT solutions.
Key Responsibilities
- Lead the planning, execution, and delivery of POS system implementation and upgrade projects across multiple franchise locations.
- Collaborate with cross-functional teams including Operations, Finance, and Marketing to align IT solutions with business objectives.
- Manage vendor relationships, negotiate contracts, and oversee third-party service providers for POS hardware and software.
- Ensure system reliability, data integrity, and compliance with data privacy and security standards.
- Provide technical leadership and support for store-level IT infrastructure, including network, hardware, and troubleshooting software.
- Develop and maintain documentation for system configurations, workflows, and standard operating procedures.
- Analyze business requirements and recommend technology solutions to improve operational efficiency and customer experience.
- Monitor and manage IT budgets, project timelines, and resource allocation.
- Train and support staff on POS systems and related technologies.
- Stay current with industry trends and emerging technologies relevant to retail IT.
- Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred).
- 7+ years of IT experience, with at least 2 years in a managerial or project leadership role.
- Hands-on experience managing POS system rollouts (e.g., QU, PAR, NCR, Toast, Revel, etc.)
- Strong understanding of operations, including order management, inventory, and customer engagement systems.
- Excellent project management skills with experience using tools like Jira, Asana, or MS Project.
- Strong communication and stakeholder management skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Preferred Qualifications
- Experience with mobile ordering, self-service kiosks, or digital payment integrations.
- Familiarity with data analytics platforms and reporting tools (e.g., Power BI, Tableau).
- Knowledge of compliance standards such as PCI-DSS and data privacy regulations (e.g., CCPA, GDPR).
- Bilingual in English and Korean
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Top Skills
Asana
JIRA
Ms Project
Point Of Sale Systems
Power BI
Tableau
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