Platform Engineer

JOB SUMMARY

***CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

The Platform Engineer designs, implements, administers, and supports enterprise cloud platforms, integrations, databases, and application services. This role combines platform engineering, cloud operations, automation, security, and development responsibilities to deliver secure, scalable, and reliable solutions that support business objectives.

ESSENTIAL RESPONSIBILITIES

• Provide strategic consultation to business customers in defining or designing business processes, functions and organizational structures, as well as in researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of enterprise business solutions that combine knowledge of particular business processes and issues, general technological options, and process facilitation techniques. Participate in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development.
• Specifies and designs large or complex systems, solutions, networks, infrastructure elements, or processes. Selects appropriate design standards, methods and tools and ensures that they are applied effectively. Reviews others’ system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Establishes policy for selection of architecture components. Evaluates and undertakes impact analysis on major design options. Ensures that the system architecture balances functional, service quality and systems management requirements. Uses appropriate tools, including models of components and interfaces, to contribute to the development of architectures. Produces detailed component requirements, specifications and translates these into detailed solutions/designs for implementation using selected products. Provides advice on technical aspects of system development, integration (including requests for changes, deviations from specifications, etc.) and processes.  Ensures that relevant technical and business strategies, policies, standards and practices are applied correctly.
• Selects and uses tools and methods to establish, clarify, and communicate the functional and non-functional requirements of system users, their characteristics, and tasks.  Identifies the technical, organizational, and physical environment in which complex products or systems will operate. Identifies, proposes, initiates, and leads significant improvement programs, taking responsibility for the quality and appropriateness of the work performed and the realization of measurable business benefits. Modifies existing process improvement approaches and/or develops new approaches to achieving improvement.
• Ensures the resolution of a variety of architecture and business problems/
• Communicates effectively will all levels of organization.
• Manages expectations of customers, partners  and management.
• Participates in customer walkthroughs and plans; design and technical walk-throughs; and problem resolution and decision making.
• Interacts with departments across the organization as necessary, including the development and interpretation of complex requirements for peers and other staff.
• Maintains an in-depth knowledge of specific technical aspects in area of expertise and provides advice regarding their application.  The area of specific expertise may be any aspect of information or communication technology, technique, method, process, product, or application area:
• Provides leadership in the areas of expertise and architecture to peers, developers, management and business users including technical expertise, coaching, and ad-hoc training by: Preparing presentations on complex issues on the area of expertise: Presenting to their peers to ensure consistency to Highmark's strategic direction.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor’s Degree in Information Technology or closely related field 

Substitutions

• none

Preferred

• Master's degree

EXPERIENCE

Required

• 3 years of experience in an IT discipline

Preferred

• Experience administering and supporting Oracle Cloud Infrastructure (OCI) services.
• Experience supporting Oracle WebLogic, Oracle Integration Cloud (OIC), Oracle Data Integrator (ODI), Oracle APEX, Oracle ERP Cloud, and related Oracle platform technologies.
• Experience administering and supporting Oracle Autonomous Transaction Processing (ATP) and Autonomous Data Warehouse (ADW) environments.
• Experience with Oracle database administration, performance tuning, backup and recovery, and database lifecycle management.
• Experience implementing and supporting cloud security controls, identity and access management, secrets management, and security compliance within Oracle Cloud environments.
• Experience developing integrations, APIs, and automation solutions using cloud-native and middleware technologies.
• Experience utilizing Infrastructure as Code, scripting, and DevOps practices to automate platform deployment and administration.
• Experience troubleshooting complex platform, middleware, database, and integration issues in enterprise environments.
• Experience working in Agile and DevOps delivery models.

LICENSES OR CERTIFICATIONS

Required

• None

Preferred

• OCI certifications
• Cloud platform certifications (AWS, Azure, OCI, or GCP)
• DevOps or platform engineering certifications

SKILLS

• An Architect is not required to have experience in all of these, but is required to have those needed to support applications they are responsible for supporting. Current skill set are reviewed every other year, new skills may be required to meet changing business needs.
• IMS, DB2, Oracle and Teradata Databases, Data Warehousing
• COBAL, Visual Basic, C C++, SAS
• Java/JavaScript Framework
• PEGA, CSS3, Mobile, JSON, Cognos, Hadoop, SQL, J2EE, HTML5/XML
• Project Management Tools:
• Waterfall
• Agile
• Certification in application areas such as:
• Java Developer
• DB2, Cogno, PEGA, Enterprise
• Architect(SCEA), Project Management

LANGUAGE (Other than English)

None

TRAVEL REQUIREMENT

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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