Personal Assistant to the CRO

MacPaw is a software company that develops and distributes software for macOS and iOS. Today, we have 20 million active users across all our products.
At MacPaw, we believe humans and technology can reach their greatest potential together.
MacPaw is proud to be Ukrainian. The support and development of Ukraine are significant parts of the company's culture. MacPaw gathers open-minded people who support each other and aspire to change the world around us.
For This Role
We are looking for a Personal Assistant to maximize the efficiency and effectiveness of our Chief Revenue Officer (CRO).
This role is crucial in supporting the CRO's work by managing administrative (70%) and personal (30%) tasks. You will ensure smooth daily operations, streamline communication, and enable the CRO to focus on strategic priorities.
If you are highly organized, proactive, tech-savvy, and eager to contribute to a dynamic growth-focused team, we would love to meet you!
In this role, you will:

• Manage the personal and business calendars of the CRO, scheduling and prioritizing appointments, maintaining the events calendar, sending reminders, and preparing memos
• Assist in prioritizing tasks, organizing documentation, and keeping track of deliverables
• Research required information, compile summaries, and prepare reports and presentations
• Coordinate domestic and international travel, including transportation and accommodation arrangements
• Handle emails and correspondence addressed to the CRO, including reading, analyzing, distributing, and drafting responses (or translating if needed)
• Act as the primary point of contact among executives, employees, clients, and external partners, managing information flow efficiently
• Support in personal tasks, such as scheduling appointments and handling deliveries
  Maintain strict confidentiality, handling sensitive information with absolute discretion and integrity

Skills you'll need to bring:

• Advanced English (spoken & written) and fluent Ukrainian
• Comfortable using AI tools and no-code automation to optimize workflows (e.g., drafting responses, summarizing, scheduling)
• Excellent calendar management skills, including coordination of complex internal and external executive meetings
• Experience with Google Calendar, Google Workspace, Zoom, Confluence, and other collaboration tools
• Strong organizational and time-management skills, with the ability to multitask and prioritize effectively
• Ability to handle tight deadlines, adapt to changing priorities, and stay responsive
• Strong interpersonal and communication skills to collaborate with various stakeholders
• Problem-solving mindset with the ability to work independently and make informed decisions
• Trustworthiness, integrity, and discretion in handling confidential information
• Proactive approach, persistence, and a willingness to learn quickly
• Ability to prepare briefs from dashboards (Looker/Power BI/Tableau view-only), GA4/Amplitude exports.
• We are looking for candidates currently based in Europe (for time zone alignment and logistical convenience)

As a plus:

• Previous experience in a similar role supporting executives in a marketing, finance or fast-paced environment (or with experience in a marketing or media agency)
• Familiarity with finance, digital marketing tools, CRM, or project management software
• Familiarity with subscription metrics, A/B testing basics, funnel analytics, pricing & packaging concepts

What We Offer

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  
  • We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here , you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  
  • Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  
  • Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  
  • We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  
  • You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  
  • Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  
  • We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  
  • Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office.
• Time-off policy that covers life's needs
  
  • Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  
  • MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We're an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  
  • We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  • Some benefits are under development, and new adjustments are possible.