People Systems & Operations Analyst (4947)

The People Systems & Operations Analyst plays a critical role in supporting the People Team through effective management of HR systems, compliance processes, workforce data, and analytics. This role ensures data integrity, regulatory compliance, and the timely preparation of reports and insights that support strategic and operational HR decision-making. This position is remote supporting a Hollywood, Maryland based team. 

Essential Duties & Responsibilities:

HRIS Management & Data Integrity
•    Serve as the primary administrator and subject matter expert for ADP and Costpoint.
•    Maintain employee data accuracy, integrity, and security across HR platforms.
•    Partner with IT and vendors on system upgrades, testing, integrations, and issue resolution.
•    Develop and maintain system documentation, user guides, and standard operating procedures.
Compliance & HR Operations Support
•    Support compliance with employment laws and regulations (e.g., recordkeeping, audits, reporting requirements).
•    Prepare and maintain documentation for internal and external audits.
•    Ensure HR processes align with company policies and regulatory requirements.
•    Support data preparation for regulatory filings and internal governance needs.
Reporting, Analytics & Data Preparation
•    Prepare and maintain standard and ad hoc HR reports and dashboards (e.g., headcount and turnover).
•    Analyze workforce data to identify trends, risks, and opportunities.
•    Translate data into clear, actionable insights for HR leadership and Business Unit stakeholders.
•    Support data preparation for leadership presentations, board materials, and strategic initiatives.
•    Collaborate with the Talent organization to develop and communicate a clear data story 
Continuous Improvement & Stakeholder Support
•    Identify opportunities to improve HR processes through automation, data quality improvements, and system enhancements.
•    Act as a point of contact for HRIS-related inquiries and troubleshooting.
•    Provide training and guidance to HR team members and managers on system usage and reporting.

Required Skills & Experience 

•    Bachelor’s degree in Human Resources, Business Administration, Information Systems, Analytics, or a related field.
•    A minimum of five years of experience in HR operations, HRIS administration, or HR analytics.
•    Hands-on experience with HRIS platforms (e.g., Workday, ADP, UKG, SAP SuccessFactors, or similar).
•    Strong understanding of HR data, reporting, and compliance requirements.
•    Advanced proficiency in Excel and experience with reporting or BI tools.

Desired Skills & Experience 

•    Experience with data visualization tools (e.g., Power BI, Tableau).
•    Knowledge of employment regulations and HR compliance reporting.
•    HRIS or analytics certifications (e.g.,Workday, SHRM, HRCI).
•    Experience supporting audits or regulatory filings.

Key Skills & Competencies:

•    High attention to detail and data accuracy
•    Strong analytical and problem-solving skills
•    Ability to manage multiple priorities and deadlines
•    Excellent communication and stakeholder management skills
•    Discretion in handling sensitive and confidential information

Application Deadline:  2-13-2026

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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.