Administer, configure, troubleshoot, and maintain Workday systems and business processes. Document workflows, provide end-user support and training, implement enhancements, perform root cause analysis, and collaborate on process improvement and automation across Workday modules.
We’re always looking for diverse, talented, service-oriented people to join our exceptional team.
People Systems Analyst II, WorkdayThe pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$42.41 - $63.62Scheduled Weekly Hours:
40What You’ll Be Doing
Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems are achieved. Collaborate with peers and manager on operational tasks, system enhancements and project activities.
- Administers and adjusts business process steps to ensure accurate and timely completion of transactions.
- Documents requirements, business processes and system workflows.
- Appropriately escalates service requests that require higher levels of technical support.
- Provides general assistance and support for incoming queries and issues related to Workday. Supports teammembers and advises on best practices and problem resolution.
- Creates and maintains general documentation, including job aids, desktop procedures for end users, etc.
- Develops innovative solutions within existing functionality to address emerging needs.
- Collaborates with other teammembers to identify opportunities for process improvements and automation within Workday.
- Contributes to the development and maintenance of Workday business processes, and analytics to support functional areas.
- Provides end-user support and training, ensuring teammembers are equipped to effectively use Workday and its features.
- Provides one-on-one guidance to teammembers to accelerate user acceptance and familiarity with Workday.
- Assists in designing and implementing new functionalities. Recommends, implements, and plans for improvements, enhancements, and new applications to the Workday system.
- Troubleshoots intermediate issues or problems related to workflow and business process function regularly.
- Supports assigned Workday module(s) and applies knowledge to maintain effective system utilization and accuracy.
- Performs root cause analysis and exercises appropriate problem management strategies.
- Acts as escalation point for user-reported issues.
- Provides training to end-users, HR professionals and managers on Workday system usage, best practices, and new features.
Additional Job Functions
Experience supporting basic Workday configuration across one or more modules, including Compensation, Integrations, Talent Management & Skills, Recruiting, Learning, or AI agents.
Performs other duties as assigned- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions
Qualifications
- High School Diploma or GED required
- Bachelor's Degree in a related field or equivalent years of experience required
- 3-5 years of prior relevant experience required
- Workday Pro Certification in 1 or more areas required
SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
SchoolsFirst FCU Santa Ana, California, USA Office
2115 N Broadway, Santa Ana, California, United States, 92706 2613
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