People Ops Manager

About Moon

Moon is an ambitious, independent vertical SaaS company incubated by Home Organizers, a market leader with decades of proven success in home organization through its subsidiaries, including Closet World, Closets by Design, and Brio Water Technology. Born inside one of the industry's largest operators — 6,000+ employees, hundreds of thousands of new customers served annually — Moon is built on a rare advantage: we build for the home improvement industry from within it.

Our mission is to reinvent the home improvement experience end to end. From AI-driven marketing and in-home 3D design to sales, service, and operations, Moon unifies the entire customer and business journey on a single platform — supercharged by Luna, our proprietary AI engine. Where most operators stitch together disconnected tools that don't understand the homeowner, we're building the unified operating system the industry has never had. We're a rapidly growing team of committed builders, driven to reimagine how this industry sells, designs, and delivers — and to power the next generation of operators, from single-location dealers to national franchise networks.

You will run the day-to-day operations of the people function for Moon - and support a sister company organization with 80+ employees: onboarding that works, an HRIS configured properly, benefits and compliance handled cleanly, and the people data that performance and goal systems depend on.

•   You will join reporting to the VP of People, building the operational layer for two organizations in a period of rapid growth. Your onboarding program is the first thing every new hire experiences - and with the hiring plan ahead, that is a lot of first impressions.

•   Build and run onboarding with structured 15/30/45-day checkpoints, measured and consistently executed.

•   Administer and configure Rippling: profiles, workflows, goal tracking, performance cycles, reporting.

•   Own benefits administration and California employment compliance.

•   Build the systems and processes that keep people data clean, secure, and compliant - with tracking, measurement, and SLAs that define what good looks like.

•   Run the HR helpdesk: answer benefits and policy questions with fast, documented resolutions.

•   Help investigate HR claims - and build the investigation process itself: intake, documentation, timelines, escalation.

•   Partner with the VP of People and the Finance department to build and administer the company's first-ever bonus and equity programs.

•   Put proper agreements, processes, and training in place - working with the VP of People and counsel - to minimize company liability.

•   Keep people data clean - dashboards, reviews, and bonus systems depend on it.

•   4+ years in people operations at a technology company.

•   Hands-on Rippling administration experience strongly preferred.

•   California employment practice familiarity.

•   Process builder: documents, automates, and improves - doesn't just execute.