People Operations Specialist

Scope of Role

As the People Operations Specialist at Fairmarkit, you’ll support and help improve our core People programs and processes across the employee lifecycle. This role is key to delivering a positive employee experience in a remote-first, global company. You’ll partner closely with the People team and cross-functional stakeholders to ensure operational excellence, employee support, and seamless execution of HR processes. You should bring strong attention to detail, a collaborative mindset, and a proactive, can-do attitude.

Responsibilities

People Programs and Operations Support

• Support the execution and maintenance of People programs, including onboarding/offboarding, benefits administration, leave of absence tracking, performance reviews, compensation cycles, employee recognition, and compliance-related workflows.
• Coordinate logistics and communications for culture and engagement initiatives, working with internal teams and external vendors as needed.
  

HR Systems & Data Integrity

• Maintain employee records and HRIS data, ensuring accuracy, compliance, and timely updates.
• Assist with HRIS reporting and dashboards, supporting quarterly reporting and ongoing people data requests.
• Help identify areas to automate or streamline processes.
  

Employee Support and Policy Guidance

• Serve as point of contact for employee questions about policies, processes, and benefits, delivering a high level of support while upholding Fairmarkit’s values and compliance standards.
• Escalate more complex issues appropriately to the VP, People when needed.
  

Compliance and Documentation

• Maintain up-to-date documentation of People policies, processes, and workflows.
• Help ensure compliance with federal, state, and local employment laws, as well as internal standards, through regular audits and checklists.

Cross-Functional Event Coordination

• Support the planning and execution of the annual company offsite, including vendor coordination, travel and accommodations, scheduling, and on-the-ground logistics—with the opportunity to take full ownership over time.
• Assist with People-related logistics for companywide events, swag shipments, onboarding sessions, and employee gifts.
• Partner with Marketing for internal communications, branded materials, and ad hoc People projects.

Special Projects

• Contribute to People team projects as assigned, such as process improvements, growth and development initiatives, and employee engagement surveys.
  

Professional Experience & Skills

• 2–5 years of experience in HR/People Operations, preferably in a fast-paced, high-growth, or global environment.
• Solid understanding of core HR concepts such as benefits, onboarding, LOA, and compliance.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks effectively.
• Comfortable with technology and tools; previous experience using HRIS (Rippling preferred), Google Suite, Slack, and project management tools.
• Experience with reporting or working with HR data (Excel); experience with data visualization tools like Looker Studio is a plus.
• Excellent written and verbal communication skills.
• Positive attitude, curiosity, and willingness to take initiative, learn and grow.
  

Relationship Building and Communication Skills

• Ability to build and cultivate long-term relationships with the People team, employees, managers, and leadership; able to identify potential employee relations issues through these relationships.
• High emotional and social intelligence, with experience fostering positive relationships with diverse groups.
• Professional presence when interacting with all levels internally and externally.
• Champion of the company culture and effortlessly embodies our core values daily.
• High degree of integrity with the ability to handle sensitive information with discretion and outstanding judgment.

Operational Excellence and Continuous Improvement

• Passion for developing your skills and knowledge to stay on top of new market trends related to People/HR.
• Comfortable operating in loosely structured environments, taking initiative, and finding solutions.
• Outstanding organizational skills and ability to handle high-volume daily operational needs while effectively prioritizing.
• Ability to identify areas for process improvement and implement scalable solutions.
• Always exploring new solutions in pursuit of increased automation, efficiency, and effectiveness. 

Tools and Certifications

• Strong ability to understand, navigate, and maintain various tools (we use Rippling, Lattice, Greenhouse, Pave, Looker Studio, Confluence, Google Suite, and Slack). Experience with implementations and continuously improving systems for scalability is a plus.
• Intermediate-level experience in Excel, including formula building, data analysis, pivot tables, data visualization, and different data sets/hierarchies to support reporting and analytics needs.
• SHRM-CP, PHR, or SPHR certification is a plus.
  

Location

This is a US-based remote role, preferably in the Eastern or Central time zone.

Compensation

For this role, we are looking for remote employees who reside in Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Texas. The annual compensation range for this position is between $80–95K and is dependent on years and depth of experience. Fairmarkit uses E-Verify to confirm employment authorization in the USA.