People Operations Generalist

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at flashpoint.io

Are you an experienced HR professional who enjoys making a real impact on a global team? Do you thrive on transforming processes and delivering positive employee experiences? If so, we're looking for someone like you to join our team as a People Operations Generalist. In this role, you will help deliver our global remote onboarding and off-boarding programs, manage global HRIS data integrity in ADP and HiBob, interpret our company policies and provide support to employees, conduct regular benefits reconciliation, EEO and Non-discrimination testing, and diversify your skillset by implementing new programs and strategic initiatives.

• You've managed HRIS systems like HiBob (or similar) and ADP WorkforceNow, handling new additions, changes, and terminations with meticulous attention to detail.

• You've owned and managed global remote onboarding and offboarding programs for team members across different countries, ensuring a seamless experience.

• You have experience with benefits administration and reconciliation, including EDI feeds, Open Enrollment, COBRA Events, and managing Qualifying Life Events, as well as filing and reporting disability and leave requests (US, Canada, UK).

• You've handled State/Provincial/Federal Employment Compliance Administration, including maintaining employment files and ensuring data integrity for reporting and audit purposes (EEO, Non-discrimination testing, SOC2, Tax).

• You've demonstrated advanced proficiency in Excel or Sheets, using dynamic formulas and pivot tables to analyze data and support decision-making.

• You've applied your knowledge of U.S. labor laws and have some familiarity with Canadian and UK HR practices to ensure compliance.

• You've participated in the end-to-end recruitment process, from sourcing candidates to extending offers.

• You've worked with various stakeholders to identify and implement process improvements for increased efficiency.

• You've navigated complex employee relations issues and provided effective resolutions, ensuring a positive employee and candidate experience.

• You have experience with policy implementation, ensuring consistent application and communication across the organization.

• Own and manage the global remote onboarding and offboarding program, ensuring a smooth transition for all new and departing employees.

• Handle general HR administration tasks, such as employment verifications, swag administration, and handling various employee inquiries.

• Work cross-functionally with various departments to align HR processes with company-wide goals and objectives.

• Leverage quantitative data from HRIS systems to identify trends and provide insights that inform strategic decisions.

• Support the Talent Acquisition team during peak periods with recruiting for various roles across the company.

• Collaborate with the broader People Ops team to identify opportunities for process improvement and offer scalable solutions.

• Within 30 days: You will have met your team members and key stakeholders, begun to own the onboarding and offboarding processes, and started learning our HRIS and Payroll systems, along with employee and system updates, feeds, and automation.

• Within 60 days: You will have taken full ownership of the benefits administration and reconciliation process and are actively contributing to daily HR operations.

• By 90 days: You will have identified and proposed at least one process improvement to streamline a key HR function, showcasing your proactive and innovative approach to the role. You will have become a trusted resource for employees and managers regarding HR policies and procedures.

• Experience with HiBob HRIS (or similar such as BambooHR) and ADP WorkforceNow.

• Experience with benefits administration and reconciliation, with a focus on US and Canadian benefits.

• Knowledge of U.S. labor laws and regulations for compliance purposes, with a basic knowledge of Canadian and UK HR practices and employment laws.

• High level of proficiency in Excel/Sheets, including advanced knowledge of formulas, data analysis, and dynamic spreadsheet creation.

• Strong analytical skills and a keen attention to detail.

• The self-initiative and ambition to assist with other areas of People Ops as needed.

• The ability to keep up with a fast-paced, efficient, and lean team.

Base Salary Range: $75,000-$85,000 per year plus bonus

Why Flashpoint is a Great Place to Work:

• Diversity.  Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world.

• Culture and Belonging.  Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become.  You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. 

• Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment.  That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events.

• Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience.

Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our Talent Network. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.