At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
Reporting to the Associate Director, People Operations & Systems, the People Operations Coordinator (Temporary Part Time) plays a critical role in ensuring a positive employee experience by supporting important People team processes including onboarding and offboarding. You’ll collaborate across teams to maintain high standards of data integrity in our systems and to provide timely support to employees. This is a temporary, part-time position that is fully remote with no expectations for travel. This role will require working hours M-F and a more detailed schedule will be discussed during the interview process.
What you’ll do:
- Manage onboarding and offboarding logistics to create seamless transitions for new hires and departing employees
- Process employee transactions and data updates within the HRIS
- Provide support to employees through our internal ticketing system
- Update and maintain internal knowledge bases and SOPs
- Partner with cross-functional teams to optimize people-related workflows and improve the employee experience
What success looks like:
- Deliver timely employee support within defined SLAs
- Maintain a high level of accuracy in employee lifecycle transactions
- Contribute to self-service initiatives to reduce tickets logged
- Keep internal process documentation up to date and actionable
What you’ll bring:
- Undergraduate degree in Human Resources, Business Administration, or related field
- Previous experience in HR or People Operations, preferably in a fast-paced environment (including internships)
- Previous experience working with an HRIS (preferred but not required)
- Excellent organization skills and attention to detail
- Demonstrated ability to handle confidential information with a high degree of professionalism
- Problem-solving mindset and comfort with ambiguity
- Strong communication skills with a focus on customer service
The target base range for this position is $32.54 - $40.67, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
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