People Operations Analyst

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is hiring a People Operations Analyst to lead core people processes and support the smooth operation of our NYC office. In this role, ~75% of your time will focus on driving key People Operations workflows—onboarding, offboarding, employee lifecycle support, and HR systems management—and ~25% will support the upkeep and coordination of our physical workspace. You’ll be essential to ensuring our employees have a seamless experience from day one.

Note: This role is on-site in our Manhattan FiDi office from Monday through Thursday.

What You'll Do

People Operations:

• Own end-to-end onboarding and offboarding workflows, including equipment, system access, compliance docs, and new hire merchandise.

• Manage the JIRA ticketing system to intake, triage, and resolve People Ops requests.

• Support employee lifecycle processes (transfers, exits, status changes) in HR systems (e.g., UKG).

• Facilitate onboarding programming and new hire orientation content.

• Partner with IT, Talent, and managers to deliver an excellent new hire experience.

• Manage logistics for new hire swag and onboarding kits.

• Identify opportunities to improve and streamline people workflows, proposing scalable solutions

Office Operations:

• Coordinate daily office needs: vendor management, supply ordering, space upkeep, and light facilities tasks.

• Collaborate with IT on employee equipment logistics.

• Be an on-site point of contact for workplace questions or needs.

What We're Looking For

• 1–3 years in people operations, onboarding, HR coordination, or similar—ideally in a high-growth, fast-paced environment.

• Experience managing ticketing systems (e.g., JIRA) and supporting employee lifecycle events.

• Strong organizational skills and attention to detail; can independently prioritize and execute.

• Tech fluency across tools like Google Workspace, HRIS platforms, JIRA, etc.

• Comfortable working in Excel or Google Sheets to organize information and track workflows.

• Comfortable presenting to groups (e.g., onboarding).

• Strong written and verbal communication skills with the ability to work cross-functionally and with employees at all levels

• Proactive and process-minded—you spot inefficiencies and enjoy proposing better ways of working

• Able to lift up to 30 lbs and support light physical office needs.

Bonus Points For

• Experience designing onboarding programming.

• Familiarity with UKG, Ashby, or similar tools.

• Strong Excel or Google Sheets skills, including experience with formulas, pivot tables, data cleaning, and organizing operational workflows.

• Positive energy and a sense of humor.

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Compensation Range: $62K - $69K