Senior Program Manager, Employee Experience

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more, Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role
We’re looking for a strategic and hands-on Senior Program Manager to join our People team. In this role, you’ll act as a trusted advisor to our business leaders while also owning and driving critical People programs across the company. You’ll help shape our people strategy, support organizational growth, and deliver thoughtful, data-informed solutions that enhance the employee experience and drive business outcomes. As we scale, we’re investing deeply in People and Culture – and we know that exceptional employee experience is key to building a company where people thrive and do their best work.

This is a hybrid role and requires 3-days in our Mountain View HQ location.

What You’ll Do

• Champion all aspects of people strategy and programs that impact the employee experience

• Architect key programs that shape how employees experience life at Commure

• Lead and evolve key people programs, such as onboarding and recognition to engagement, events, and offboarding

• Lead the development of a strong employer brand

• Collaborate closely with cross-functional People team partners (e.g., Talent Acquisition, Total Rewards, Workplace, Marketing) to design an amazing employee experience

• Build scalable programs that support a growing, dynamic organization

• Measure and report on the success and ROI of employee experience initiatives
  

What You Have

• 7+ years of progressive HR/People experience, with at least 3 years in a program management or similar role

• Proven track record of leading and scaling employee experience programs in a high-growth or fast-paced environment

• Strong business acumen and ability to translate business goals into people strategies

• Exceptional interpersonal and communication skills, with the ability to influence and build trust across all levels

• Comfort working in ambiguity and a willingness to roll up your sleeves when needed

• Familiarity with tools such as HRIS platforms and engagement survey tools

• A passion for building a people-first culture and creating exceptional employee experiences

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.