People Business Partner

You will be responsible for:

• Employee Relations and Compliance
• Handle all employee relations issues raised in the department, escalating to the Department Head and Director, People as needed.
• Investigate and resolve employee concerns in a fair and timely manner.
• Act as an advisor to the Department Head with respect to personnel matters.
• Performance Management and Learning and Development
• Support the department performance evaluation cycles, working with Learning and Performance to identify opportunities for process improvement and ensure department compliance.
• Coordinate with firm and department Learning and Development teams to ensure a positive development environment for learners at all levels.
• Coach leaders on effective feedback and career development strategies.
• Talent Management and Employee Engagement
• Work with the Department Head and Director, People on department workforce planning and succession plans, helping identify key talent and talent gaps, execute talent management programs and develop management and leadership capabilities.
• Support employee engagement within the departments, using best practices seen across the Firm to foster a positive and inclusive work culture.
• Coordinate with department onboarding lead to ensure seamless integration of new hires, including support with Career Advisor pairings and new hire buddies.
• In some situations, coordinate with resource management to align department client service needs with professional development opportunities.
• Strategic People Partnership
• Serve as a trusted advisor to leaders, providing insights and recommendations on people related matters that affect the department’s overall performance.
• Be an active participant on the leadership teams as well as the People team, where it needed.
• Provide content relating to people issues for the department meetings, leadership team meetings, and weekly department communications.

What we need from you:

• You are a compassionate and empathic professional. You are an active listener who understands employee concerns and business needs. You understand and manage personal emotions while responding empathetically to others, while maintaining professionalism.
• You have strong communication skills and are diplomatic when handling personnel issues. You maintain confidentiality where appropriate and escalate important items with sensitivity and professionalism.
• You build strong, trusting relationships with employees at all levels.
• You work effectively with department leadership and the People team – you act as a liaison between departments and quickly build rapport and establish trust with professionalism.
• You are balanced in your perspective: you know how to come up with creative solutions while mitigating risk. You thrive in identifying the root cause of issues and steering towards the right outcome.
• You are passionate about doing the right thing while also being pragmatic.
• You maintain a cool and calm demeanor in the face of conflict or challenge.
• You balance firm policies with employee needs to create win-win solutions.
• You quickly adapt to changes in labor laws, firm policies and workforce needs.
• You are a change management champion.

What skills & experience you’ll bring to us:

• 7+ years of HR experience, preferably in professional services and/or accounting firms
• Strong knowledge of employment laws, HR best practices and compliance requirements
• Experience with HRIS systems and data-driven decision making
• Excellent verbal and written skills to effectively communicate with employees and leaders at all levels of the organization
• Problem solving skills with the ability to make recommendations through judgment that is consistent with company standards, practices, policies, or local governing laws
• Ability to work in a fast-paced, deadline driven environment
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion