Payroll Specialist

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Job Overview
As a Payroll Administrator, you'll play a key role in supporting payroll operations. You will collaborate with internal departments and external partners to ensure timely, accurate, and compliant payroll processing as Klaviyo continues to scale rapidly.
Key Responsibilities

• Process high-volume, multi-state U.S. payrolls (approx. 1,900 employees) for both hourly and salaried employees, including off-cycle and special payments. Familiarity with payroll practices in other regions across the Americas (e.g., Canada or LATAM) is a plus.
• Prepare and reconcile payroll audit files before and after each payroll run to ensure accuracy and compliance
• Manage and maintain time tracking within Workday to validate data before each payroll cycle
• Monitor and respond to payroll-related tickets and manage incoming payroll correspondence
• Identify and recommend opportunities to improve processes and automate tasks
• Serve as a key point of contact for cross-functional teams including Accounting, People Operations, HR Business Partners, Finance, and PeopleTech
• Assist with quarterly and year-end payroll tax reconciliations

What You Bring

• 2+ years of experience in U.S. payroll processing, preferably in a fast-paced, high-growth environment
• Experience with in-house payroll systems; Workday Payroll, Absence, and Time Tracking experience is a plus
• Solid understanding of multi-state payroll regulations and tax compliance
• Strong problem-solving skills and the ability to manage multiple tasks efficiently
• Exceptional attention to detail and accuracy
• Commitment to maintaining confidentiality and handling sensitive information with discretion
• A collaborative mindset with the ability to work independently and as part of a global team
• Proficiency in Microsoft Office and Google Workspace tools

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Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$31.15 - $46.73 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
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