Payroll Implementation Specialist

IGNITE YOUR PASSION * IMPACT WHAT MATTERS 

 WHO WE ARE.

Breaking Boundaries for 25 years - and counting.

The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 530 HUB offices across North America and ranked 5th among the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

WE LOVE OUR PEOPLE & OUR PEOPLE LOVE US.

We have the competitive, exciting, and friendly work environment you are seeking.  We strategically position our employees for longevity and success by investing in their future and providing continuous opportunities for growth and development. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.  We welcome ALL candidates and are proud of our wonderfully diverse employee population. 

“In my short time here at HUB, I have already had the privilege of working with some of the most outstanding coworkers! At HUB, no matter what your job title is every single person from the top down makes you feel like you have a voice and wants you to know that you are playing a crucial role in this company’s future. I love that HUB places so much value on building relationships with those you work with and recognizes the importance of communication and camaraderie in the workplace. I look forward to having many more years of being a part of the HUB family!” Clara – Client Service Associate

WE’LL TAKE CARE OF YOU.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals.  Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more!

THE OPPORTUNITY:

Payroll implementation Specialists work with clients to develop a clear picture of their business operations and to determine the timeline to implement the iSolved payroll system and modules for their company. The work involves training clients how to use the payroll system. When problems are identified the payroll implementation specialist will develop solutions and work with staff to train and develop our payroll system support. You will work with clients at all stages of the payroll implementation process, from choosing, payroll, time and attendance, onboarding or benefits administration to the successful implementation of those process in their business.

Responsibilities:

• Collect and review new client paperwork for completeness and accuracy

• Remain current on all new state and federal government regulations involving payroll operations

• Contact clients with questions and review implementation timeline

• Reviews implementation procedures and questions or concerns before or during the setup process

• Input client and employee data into payroll, time and labor management system accurately, benefits module for clients using everything benefits and timely using the information provided and performing analysis to ensure that all services required are prepared and set up

• Load all Year-To-Date payroll data where applicable to ensure accurate W2’s and Payroll Tax Returns.

• Verify Tax ID numbers, withholdings and deposit requirements. Ability to assist clients to obtain new tax registrations when applicable

• Assist new clients with web training on processing their payrolls utilizing the web, timesheet upload or timekeeping system (some travel may be required)

• Ensure accurate payroll for the first 2 processing dates for new clients: audit billing, reports setup, system calculations etc.

• Payroll Processing and Customer Service for existing payroll clients.

• Troubleshoot and resolve both system and client issues during implementation

• Provides a smooth and informative transition of new clients to the company and then to the assigned Payroll Specialist

• Scans and attaches all client setup paperwork and employee enrollment packages in the system

• Provides a high level of customer service to ensure client satisfaction

• Maintains professional and technical knowledge by attending educational workshops through iSolved University and successfully passes each course, reviewing professional publications, establishing personal networks & facilitate customer satisfaction between sales and operations and as a liaison between Operations and the clients

• Administrative duties to include answering phones, typing correspondence, payroll processing, and other duties as required to ensure operational excellence

• Other duties as assigned.

WHAT YOU BRING TO THE TABLE.

• Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Reading & Writing Comprehension

Understanding written sentences and paragraphs in work related documents. Communicating effectively in writing as appropriate for the needs of the audience.

• Time Management

Managing one's own time

• Databases

Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

• Bachelor’s degree or equivalent in accounting, finance or business preferred.

• 1 to 3 years’ payroll experience are preferred

• Must have excellent verbal/written communication and interpersonal skills. Ability to effectively communicate to clients, employees and various levels of management is critical.

• Ability to exercise sound judgment in interpretation of payroll-related rules and regulations domestically.

• Ability to analyze and prioritize information to make appropriate recommendations for resolution and/or prevention of problems.

• Strong proficiency with Microsoft Office such as Word, Excel (VLOOKUP, pivot tables and converting pdf to excel), database systems and GoToMeeting.

• Excellent attention to detail and strong analytical skills are required, as well as reliability, accuracy, confidentiality and timeliness in performance of recurring responsibilities. Must be able to investigate, document and resolve issues in a timely and professional manner.

• Must be able to react to change productively, have strong initiative and the ability to manage multiple tasks.

• Proven ability to work successfully in a fast-paced environment while maintaining good relationship with clients, co-workers and supervisors.\

*The position can be a hybrid role out of our Diamond Bar office

*The expected hourly rate for this position is $25.00 - $31.50 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

TAKE THE FIRST STEP TOWARD AN AMAZING FUTURE.

We want to meet you!  Apply today and start your journey to a better tomorrow

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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