Payments Control Manager - Vice President

Job Description
This is a role where you can make a real difference! Join the Firm-wide Control Management team, which provides a centralized view of all control functions, driving real-time problem detection, escalation, review, and solutions. As a Vice President in the Payments Controls Organization, you will partner with Management, Risk, and Compliance to oversee audits and regulatory exams, aligning cross-functional support to business priorities and executing the regional payment regulatory agenda.
As a Vice President in Digital & Design Payment Control Management, you will be a member of the Global Digital & Design Controls leadership team. You will work closely with Business and Functional partners, as well as Regional leadership, to develop, communicate, and implement the Payments end-to-end controls strategy in the region. Your role involves driving execution of the Digital & Design payment regulatory agenda and leading governance across the program.
Job Responsibilities:

• Drive and lead oversight of the end-to-end system of controls to mitigate risk through engagement, reviews, and analysis.
• Conduct regular reviews with senior leadership and stakeholder committees to assess priorities across WP controls teams.
• Lead problem-solving and data-driven decision-making, including process design and re-engineering.
• Identify and proactively manage risks to the delivery of end-to-end target operating model strategies.
• Navigate within the organization to align key stakeholders and build consensus.
• Deliver high-quality executive reporting and analytics to support business decisions.
• Create and deliver executive communications, status reporting, and metrics.
• Manage a matrix team, developing skills and capacity to support control responsibilities.
• Oversee primary control responsibilities for all controls impacting Payments in the region.
• Chair regional and governance forums, playing a key escalation role as needed.
• Oversee execution of a regular testing program of the existing control framework.

Required Qualifications, Skills, and Capabilities:

• Relevant industry experience, ideally coupled with business management and financial experience.
• Experience managing, inspiring, and motivating teams, providing vision and credibility.
• Ability to influence outcomes and operate effectively in a matrix organization.
• Ability to synthesize information and communicate effectively with all organizational levels.
• Solution-oriented with excellent quantitative and analytical problem-solving skills.
• Proven ability to achieve quality results in a high-pressure, rapidly changing environment.

Preferred Qualifications, Skills, and Capabilities:

• Experience working with geographically distributed and culturally diverse workgroups.
• Technical and analytical skills, including data manipulation.
• Flexible proactive approach with the ability to adapt to business change.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.