Payments Client Onboarding and Service Controls Execution Associate

Job Description
Unlock your potential with a role that offers career growth and the chance to make a significant impact. Join us to enhance your skills in operational risk management and controls execution within a dynamic and supportive team environment.
Job Description:
As an Associate in the Payments Advocacy and Controls Execution team, you will play a crucial role and be accountable for supporting the effective execution of the firm wide operational risk and control framework across the Payments Onboarding business in North America. Specifically, the position provides support to the Payments Onboarding teams on matters related to operational risk management, CORE, issue management, control gap remediation, risk event management, risk reporting, and audit/exam readiness.
You will collaborate with global teams to strengthen the control environment, ensuring effective risk management and compliance, while serving as Controls Execution support to North American Onboarding staff.
This role offers the opportunity to work with a diverse range of professionals and gain exposure to various aspects of the payments business. You will be instrumental in driving initiatives that improve risk management practices and support the firm's commitment to operational excellence.
Job Responsibilities

• Coordinate with regional Payments Control Managers to lead control-oriented initiatives.
• Assist in implementing and executing the CORE Program, including process mapping and risk identification.
• Support the execution of issue management protocols for owned controls issues (regulatory, audit, compliance identified, and self-identified) and conduct in-depth root cause analysis.
• Engage in cross-functional triage of risk events, loss events, and data breaches and propose effective and sustainable remediation that avoids re-occurrence.
• Support the presentation of risk and control concepts to Payments business staff and managers.
• Support and guide Onboarding's participation and successful execution in control-related programs and forums.
• Participate in assessments to strengthen the control environment across Payments COS.
• Coordinate and assist in a timely manner the update of Onboarding procedures to align with managed control environments.
• Conduct data analysis to identify risks and trends within the business.

Required Qualifications, Capabilities, and Skills

• Three years of relevant industry and/or functional experience.
• Knowledge of Payments business products, processes, and best practices.
• Strong control orientation with excellent communication skills.
• Ability to operate autonomously in a complex organization.
• Detail-oriented, organized, and entrepreneurial mindset.

Preferred Qualifications, Capabilities, and Skills

• Knowledge in implementation processes is highly desirable.
• Familiarity with regulatory, risk management, and audit best practices.
• Experience in process, risk, and controls management.
• Ability to collaborate effectively across global teams.

Required or Additional Information

• Visa sponsorship is not available for this position.
• Work schedules will vary within a full-time, 40-hour per week schedule.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.