Payment Integrity Program Manager II

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.
We are proud to say that for four years, HMA has been chosen as a 'Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, 'Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.
What we are looking for: We are always searching for unique people to diversify our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.
What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/
How YOU will make a Difference:
The Payment Integrity Analyst ensures assigned payment integrity programs are delivered efficiently and with high quality. Using expertise in operations, program knowledge, and analytics capability, this person will provide the day-to-day management of assigned programs which are typically vendor-supported. They will research operational and claim questions, resolve issues, identify process and program improvements, and ultimately contribute to the delivery of a strong portfolio of payment integrity programs.
What YOU will do:

• Provide strong analytical, problem-solving and quality assurance skills to support efficient, accurate and timely execution of assigned payment integrity programs
• Combine healthcare knowledge and technical skills using programs including Excel and reporting from vendor systems to gather, assess, and perform detailed evaluations of data to

1. Identify issues, recommend solutions, and manage situations to resolution
2. Identify, evaluate and deliver program improvements that increase beneficial results for HMA and its clients

• Oversee, manage, and report on daily program inventory for short-term prioritization and long-term strategic planning
• Evaluate existing business processes and policies and develop sustainable, measurable improvements
• Produce clear written documentation to ensure consistent and accurate service provision for core practices and business requirements for program changes
• Collaborate effectively with internal teams including Appeals, Claims, Client Success, and Stop Loss to deliver an informed, coordinated experience for clients and members
• Interact and communicate effectively with payment integrity program vendors to meet program expectations
• Maintain current knowledge of claims processing and job-related systems, and pursue education and training relevant to Payment Analyst role

Knowledge, Experience, and Key Attributes needed for Success:

• 3-5+ years of medical claims experience within the healthcare industry
• Intermediate Excel skills with the ability to build effective spreadsheets,manipulate data, and produce Pivot tables and charts
• Strong communications skills; ability to speak effectively and persuasively with both business and technical resources
• Experience working with vendors to resolve issues and improve operations
• Ability to manage a changing set of immediate tasks and longer-term projects, prioritize daily workload, and meet deadlines with a high level of accuracySkilled in identifying root causes of issues through detailed investigation and inquiry
• Able to analyze and size impacts of potential actions or decisions to determine the optimal choice

CompensationThe base salary for this position in the greater Seattle area is $76,000-$85,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available.
Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.
In addition, HMA provides a generous total rewards package for full-time employees that includes:

• Seventeen (IC) days paid time off (individual contributors)
• Eleven paid holidays
• Two paid personal and one paid volunteer day
• Company-subsidized medical, dental, vision, and prescription insurance
• Company-paid disability, life, and AD&D insurances
• Voluntary insurances
• HSA and FSA pre-tax programs
• 401(k)-retirement plan with company match
• Annual $500 wellness incentive and a $600 wellness reimbursement
• Remote work and continuing education reimbursements
• Discount program
• Parental leave
• Up to $1,000 annual charitable giving match

How we Support your Work, Life, and Wellness Goals
At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.
We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.)
HMA requires a background screen prior to employment.
Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures.
HMA is an Equal Opportunity Employer.
For more information about HMA, visit www.accesshma.com .