Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.
The Opportunity
As a Payer Back Office Strategy / Technology / Operations Consultant, Manager, you will play a pivotal role in transforming health services operations by leveraging your expertise in strategy, technology, and operations. Within our Operations practice, you will guide client engagements, focusing on payer modernization to enhance business and supply chain operations. You will be instrumental in driving innovative solutions that address complex challenges, helping clients optimize their processes and achieve their strategic goals.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining high standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role at PwC, you will collaborate with diverse teams to deliver impactful solutions, fostering a culture of continuous improvement and innovation. Your contributions will be vital in shaping the future of health services operations, making a tangible difference in the industry.
Responsibilities
- Leading strategic planning and execution of operations consulting initiatives within the health services sector
- Managing client service accounts and driving engagement workstreams by supervising teams and analyzing complex problems
- Utilizing analytical thinking and business data analytics to enhance operational performance and transformation
- Implementing process improvement and optimization strategies to support payer modernization efforts
- Developing and coaching teams to deliver quality service and achieve operational excellence
- Facilitating stakeholder engagement and relationship building to support service delivery models
- Applying change management techniques to drive business transformation and operational support
- Overseeing logistics management and project resource management to maintain quality standards
- Promoting intellectual curiosity and learning agility within teams to foster continuous improvement
What You Must Have
- At least a Bachelor's degree
- At least 6 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating analytical thinking and business data analytics skills
- Utilizing business transformation and change management strategies
- Excelling in operations management and process optimization
- Implementing quality standards and service delivery models
- Engaging stakeholders through strategic questioning and relationship building
- Leading teams with coaching and feedback for operational excellence
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
As a Payer Back Office Strategy / Technology / Operations Consultant, Manager, you will play a pivotal role in transforming health services operations by leveraging your expertise in strategy, technology, and operations. Within our Operations practice, you will guide client engagements, focusing on payer modernization to enhance business and supply chain operations. You will be instrumental in driving innovative solutions that address complex challenges, helping clients optimize their processes and achieve their strategic goals.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining high standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role at PwC, you will collaborate with diverse teams to deliver impactful solutions, fostering a culture of continuous improvement and innovation. Your contributions will be vital in shaping the future of health services operations, making a tangible difference in the industry.
Responsibilities
- Leading strategic planning and execution of operations consulting initiatives within the health services sector
- Managing client service accounts and driving engagement workstreams by supervising teams and analyzing complex problems
- Utilizing analytical thinking and business data analytics to enhance operational performance and transformation
- Implementing process improvement and optimization strategies to support payer modernization efforts
- Developing and coaching teams to deliver quality service and achieve operational excellence
- Facilitating stakeholder engagement and relationship building to support service delivery models
- Applying change management techniques to drive business transformation and operational support
- Overseeing logistics management and project resource management to maintain quality standards
- Promoting intellectual curiosity and learning agility within teams to foster continuous improvement
What You Must Have
- At least a Bachelor's degree
- At least 6 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating analytical thinking and business data analytics skills
- Utilizing business transformation and change management strategies
- Excelling in operations management and process optimization
- Implementing quality standards and service delivery models
- Engaging stakeholders through strategic questioning and relationship building
- Leading teams with coaching and feedback for operational excellence
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
PwC El Segundo, California, USA Office
2141 Rosecrans Avenue Suite 5100, El Segundo, CA, United States, 90245
PwC Irvine, California, USA Office
2020 Main Street Suite 400, Irvine, CA, United States, 92614
PwC Los Angeles, California, USA Office
601 South Figueroa Street Suite 900, Los Angeles, CA, United States, 90017
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