Partnerships & Sales Operations Manager

Full-time | Remote (South Florida, USA Preferred)

We are seeking a Partnerships & Sales Operations Manager to support the operational backbone of our ultra-luxury Jet Xperiences sales and partnership efforts. This role is crucial in ensuring that every relationship, every pipeline, and every activation moves forward with precision, excellence, and world-class service.

The ideal candidate is a systems thinker, detail-obsessed, and thrives in supporting fast-moving, high-impact teams. You will work closely with the Director of Partnerships, helping BX deliver flawlessly for our partners, members, and prospects.

This is an Operational, Process-Driven Role. Please review Key Outcomes and Competencies before applying.

Outcomes/Deliverables

At BX, we focus on outcomes and deliverables—not just roles and responsibilities. This means we hire for measurable impact: what you’ll achieve, create, and drive forward. It’s how we ensure every team member is a key part of our growth.

2025:

Supported All Partnership Activations

• Coordinated partnership onboarding, deliverables, and activation timelines.

• Managed partner communications post-signature to ensure deadlines, deliverables, and follow-ups were executed seamlessly.

• Created partner onboarding kits and activation briefs in collaboration with marketing and operations.

• Maintained an active "Partnership Activation Calendar" tracking key deliverables and milestones.

Sales Operations Excellence

• Owned and managed the CRM (HubSpot or equivalent) for partnership and direct sales teams—ensuring data cleanliness, status updates, and reporting.

• Created weekly pipeline reports tracking partnership progress, deal stages, and sales team activities.

• Supported Director of Sales with lead tracking, outreach cadences, and follow-up task management.

• Built internal SOPs for partnership and sales workflows (e.g., onboarding new partners, updating CRM stages, sending reminders).

2026+:

Scaled Operational Systems

• Continuously refined CRM structure, tagging systems, and reporting dashboards to support growing partnership and sales portfolios.

• Introduced automation and templates to streamline partner communications, follow-ups, and renewals.

• Provided structured support during partner re-negotiations, reactivations, and new activation cycles.

Enhanced Partnership Value

• Managed tracking of partner contributions to BX ecosystem (e.g., member referrals, brand activation ROI).

• Assisted with partner event coordination, including RSVP management, partner deliverables, and post-event follow-up tracking.

• Developed quarterly partner performance summaries for leadership review.

Key Competencies

• 2+ Years of Relevant Experience: Background in operations, partnerships, business support, or CRM management—preferably within luxury, travel, hospitality, or lifestyle sectors.

• CRM Expertise: Proficient in CRM systems (HubSpot, Salesforce, or similar); understands how to maintain data integrity, build reports, and create automation where needed.

• Process Builder: Naturally documents, organizes, and optimizes workflows to drive efficiency and accuracy.

• Detail-Oriented Operator: Notices small details that create big differences—particularly in high-trust, high-touch environments.

• Excellent Communicator: Clear, concise, and professional written and verbal communication—able to liaise with internal teams and external partners elegantly.

• Service Mindset: Focused on supporting the team’s success through operational excellence and proactive management.

• High Agency & Execution Mindset: Moves independently, solves problems proactively, and meets deadlines with precision.

Desirable Capabilities

• Experience supporting luxury brand partnerships or private client sales.

• Familiarity with project management tools.

• Multilingual proficiency is a plus.

• Located in South Florida preferred, but not required.

Compensation

• Competitive salary package tailored to top percentile of luxury hospitality and travel sectors.

• Performance-based bonus structure tied to partnership/sales operational metrics.

• Equity opportunity available.

• Access to exclusive once-in-a-lifetime Jet Xpeditions alongside our members.

• Highly flexible work environment.

• Opportunity to work globally and engage with world-renowned luxury brands and individuals.

• Access to BX Travel Benefits.

Equal Opportunities Employer:

At Bucketlist Xperiences, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our suppliers, and our global community. Bucketlist Xperiences is proud to be an equal-opportunity employer, creating an inclusive and welcoming environment for all employees.