Manage and grow strategic relationships with real estate partners, drive regional expansion, recruit top agents, develop tailored business plans, analyze partner financials, and coordinate cross-functional resources to ensure adoption, retention, and measurable partner success.
As a Partner Success Manager, you will act as both the account owner and strategic relationship lead for our Real Estate partners—playing a key role in expanding our footprint across the region. In this dual role, you will be responsible not only for managing and nurturing relationships with existing high-impact partners, but also for identifying, engaging, and closing new partner opportunities to drive growth.
You’ll operate as a strategic advisor, showcasing how our platform can help top-performing real estate professionals grow their businesses. Collaborating cross-functionally, you’ll ensure the right resources are brought in at the right time to support both existing and prospective partners. Your ability to articulate value, customize solutions, and influence decision-makers will be critical in bringing new partners onboard.
This is a highly strategic and dynamic role. While existing playbooks and processes can often be leveraged, you’ll also frequently break new ground—exploring untapped opportunities, testing scalable solutions, and helping shape best practices that fuel long-term partner success and regional expansion.
Responsibilities
- With a portfolio of multiple partners, the Partner Success Manager will build and maintain high-impact partner relationships by developing strategic account plans that align with partners’ growth goals and Side’s business objectives.
- Develop annual business plans and detailed strategic roadmaps tailored to each partner, focusing on measurable goals that accelerate business performance and success. Achieve 100% Net Dollar Retention annually.
- Drive regional expansion by actively identifying, connecting with, and recruiting top-performing luxury agents and teams. Accountable for a monthly quota of introductory meetings and collaborate with marketing, brokerage, and leadership teams to execute sales cycles.
- Confidently communicate the value of Side’s brokerage platform to drive engagement with prospects and deepen adoption, efficiency, and retention among partners.
- Spend 50% of your time leading regular virtual and in-person meetings with partners to consult on key business metrics, track performance, and ensure progress across initiatives and deliverables.
- Serve as a subject matter expert on Side’s pricing model and financial tools to guide partners in designing profitable compensation plans and competitive commission structures.
- Analyze partner financials, including P&L statements, to deliver actionable insights and strategic recommendations that strengthen overall financial health and performance. Document weekly in internal CRM system(s).
- Regularly attend industry and customer events to cultivate strong partner relationships, reinforce community engagement, and champion the unique value of the Side network.
Qualifications
- Experience: 8+ years experience in business management, consulting, strategic account management, sales and/or business ownership. Licensed broker is a plus.
- Industry knowledge: 8+ years experience in residential real estate, understand local industry associations and market trends relevant to the company's operations.
- Leadership abilities: Ability to lead, guide and motivate top performing agents to achieve desired results.
- Financial acumen: Understands financial principles applied to real estate, teamerage P&Ls, budgeting, and financial analysis.
- Problem-solving skills: Operates autonomously in a fast paced environment with capacity to identify challenges, propose solutions, and make informed decisions to guide our customer’s success.
- Communication: Strong professional communication and persuasion skills.
- Organizational: Effectively structures their work, prioritizes tasks, and keeps track of important details.
- Adaptability: Capacity to handle change and adapt strategies based on market conditions and business needs.
- Community: Cares deeply about people and helping others to achieve their goals.
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply! Side uses the E-Verify employment verification program.
Similar Jobs
Financial Services • Agriculture
The Partner Success Manager is responsible for managing partner relationships post-onboarding, ensuring success and growth through reporting, enablement, renewals, and addressing feature requests.
Top Skills:
Bi ToolsNo-Code Form Builder
Fintech • Financial Services
Design, build, and maintain scalable dimensional data models, semantic layer, and production transformation pipelines. Collaborate with Data Engineering, Data Science, BI, DevOps, and Product to enable AI-ready data, ensure data quality and governance, support ML feature delivery, and coach analytics team members for robust, production-ready data products.
Top Skills:
DatafoldDbtFivetranPythonRedshiftSnowflakeSQLTableau
Fintech • Financial Services
Lead technical design and architecture for analytics engineering: build and govern the semantic/metrics layer, optimize dbt and Snowflake for performance and AI use cases, mentor engineers, partner with Data Science and Engineering, drive data quality, CI/CD, observability, and deployment of third-party data and emerging tooling to support analytics, ML, and agent-based products.
Top Skills:
Agent FrameworksDbtFivetranKafkaPythonRagSnowflakeSnowflake CortexSnowflake IntelligenceSQLStreamkap
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
