Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
We are looking for a Partner Operations Manager to own the recruitment and activation engine of our partner ecosystem. This role is responsible for managing the end-to-end journey from partner application through to successful onboarding—ensuring the right partners enter the program and are set up for success from day one.
You will be the operational backbone of how we bring partners in, combining structured screening and admissions with a smooth, well-orchestrated activation experience. This is a detail-oriented yet strategic role for someone who thrives on building clean processes, exercising sound judgment on partner fit, and delivering a high-quality partner experience at every stage.
Responsibilities:Application screening & admissions
- Own the partner application pipeline from intake to decision, ensuring timely and consistent triage of all incoming applications
- Develop and maintain evaluation criteria and scoring frameworks to assess partner fit, capability, and alignment with program goals
- Conduct qualification reviews and, where needed, introductory calls to inform admission decisions
- Maintain clear documentation of admissions policies, eligibility criteria, and decision rationale
- Track and report on application volumes, conversion rates, and pipeline health
Partner recruitment
- Proactively identify and recruit partner prospects that align with program priorities across target segments, regions, or verticals
- Build and maintain a healthy inbound and outbound pipeline of qualified partner applicants
- Collaborate with internal stakeholders to align recruitment efforts with business goals and partner program strategy
Partner activation & onboarding
- Facilitate structured onboarding programs that equip newly admitted partners with the tools, knowledge, and resources they need to get started
- Coordinate across Partner Enablement, Partner Success, and relevant internal teams to ensure seamless handoffs and a cohesive onboarding experience
- Monitor onboarding progress and partner engagement, identifying and resolving blockers early
- Continuously improve onboarding workflows, materials, and timelines based on partner feedback and activation data
Operations & program infrastructure
- Design and optimize the systems and workflows that support a scalable admissions and activation process
- Maintain accurate partner records and status tracking across relevant tools and platforms
- Define SLAs and contribute to reporting on partner program health and operational efficiency
- 3–6 years of experience in partner operations, channel programs, or ecosystem management
- Strong process orientation with the ability to build and improve workflows from the ground up
- Experience with partner onboarding, qualification, or admissions processes
- High attention to detail with strong organizational and project management skills
- Clear communication skills and the ability to manage multiple stakeholders across functions
- Familiarity with CRM and partner management tools such as Salesforce, Impartner, Crossbeam, or similar
- Experience in a SaaS or platform company with a structured partner ecosystem
- Exposure to partner tiering models or program design
- Background in operations, programs, or project management
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
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