Field-facing Partner Account Manager responsible for building relationships with physicians and clinical practices to generate patient referrals, manage multiple markets/accounts, conduct virtual and in-person briefings, analyze regional data to drive growth, and meet monthly productivity goals.
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better.
Partner Account Manager - Philadelphia, PA
The Partner Account Manager (PAM) serves as the strategic relationship owner for an assigned geography that includes healthcare providers, physician groups, health systems, and referral partners. This role is responsible for growing market adoption, expanding strategic partnerships, increasing referral volume, and ensuring an exceptional experience for providers and patients throughout the referral journey. As the face of Luna within the market, the PAM develops executive-level relationships, identifies opportunities to improve access to clinically appropriate therapy, and collaborates across Clinical, Operations, Product, Marketing, and Customer Success to deliver measurable value to our healthcare partners.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
The Partner Account Manager (PAM) is responsible for building and growing relationships with physicians, healthcare providers, health systems, and referral partners within an assigned territory. This role focuses on increasing referrals, expanding strategic partnerships, and improving patient access to Luna's services.
As the primary point of contact for provider partners, the PAM works closely with Clinical, Operations, Marketing, Product, and Customer Success teams to deliver an exceptional experience for both providers and patients.
Responsibilities- Build and maintain strong relationships with physicians, healthcare providers, and referral partners.
- Develop and execute territory plans to drive referral growth and market expansion.
- Identify new partnership opportunities and grow existing accounts.
- Conduct in-person and virtual provider meetings, presentations, and educational events.
- Analyze referral trends and account performance to identify growth opportunities.
- Collaborate with cross-functional teams to ensure a seamless provider and patient experience.
- Serve as the voice of the customer by sharing provider feedback and market insights.
- Support onboarding and adoption of new provider partnerships.
- Maintain accurate CRM records, pipeline activity, and account plans.
- Represent Luna professionally and consistently deliver exceptional customer service.
- Achieve territory goals for referral growth, provider engagement, and account development.
What Luna Can Offer You:
- Bonus structure
- Hybrid/remote work
- Employee referral program
- Medical, dental and vision benefits on the 1st of the month following start
- 401k
- Unlimited PTO
- Enormous opportunity to grow with well-positioned for tremendous upside and career trajectory
You will be a good fit if you have:
- Bachelor's degree
- 5+ years of experience in healthcare sales, provider relations, account management, or business development.
- Experience building relationships with physicians, health systems, or healthcare organizations.
- Clinical licensure or a clinical background (PT, OT, ATC, RN, PTA, or similar) is considered a plus but is not required.
- Strong communication, presentation, and relationship-building skills.
- Proven ability to grow accounts and achieve sales or business development goals.
- Experience using CRM platforms such as Salesforce or HubSpot.
- Self-motivated, organized, and comfortable working independently in a fast-paced environment.
- Experience in physical therapy, musculoskeletal care, digital health, healthcare technology, or related healthcare fields is preferred.
- Rside within the assigned territory and be willing to travel regularly.
Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day
#3 Best Employer in Healthcare (Forbes, 2025)
#1 Best Company in MSK Care (Forbes, 2025)
#13 World's Most Innovative Companies in Healthcare (Fast Company, 2024)
Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024)
Gold Indigo Design Award for mobile app design excellence 2020
Luna Physical Therapy Irvine, California, USA Office
1 Civic Center Plaza, Irvine, United States, 92606
Luna Physical Therapy Los Angeles, California, USA Office
125 Paseo De La Plaza, Los Angeles, United States, 90012
Luna Physical Therapy Rancho Cucamonga, California, USA Office
10500 Civic Center Dr, Rancho Cucamonga, United States, 91730
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Lead complex enterprise sales cycles to acquire and expand multi-million dollar accounts. Architect territory and account plans, manage pipelines and forecasts, map customer IT architectures to Cloudflare reference architectures, lead virtual cross-functional teams, negotiate large contracts, and act as a trusted advisor driving digital transformation and long-term customer adoption.
Top Skills:
Cloud NetworkingCloudflareCloudflare Reference ArchitecturesEdge ComputingGoogle SuiteMeddpiccMicrosoft Office (Msft Suite)SalesforceSecurityTableau
Healthtech • Insurance • Sales • Software
Lead and develop a national B2B sales organization: manage quota-carrying AEs, coach through complex deals, drive pipeline/forecasting discipline, enablement, cross-functional alignment, participate in customer meetings and negotiations, and scale sales processes and playbooks.
Top Skills:
AICRM
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead and grow a hands-on Maps & Search engineering team owning home search across web and mobile. Set technical direction, contribute to code, and scale a high-throughput search platform (~1B monthly requests). Improve relevance, latency, and reliability, integrate AI/LLMs into discovery and ranking, and drive delivery from roadmap through incidents and production operations.
Top Skills:
Ai AgentsApolloAWSGraphQLKafkaKubernetesLambdaLlmsMicroservicesNode.jsOpensearchPostgresReactRedisTailwindTypescript
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
