Parcel Program Project Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

We’re looking for a strategic and data-driven Parcel Program Project Manager to lead the optimization of our shipping and transportation programs across all Collectors global business lines and locations. This high-impact role will serve as the primary point of contact for shipping vendors, driving cost-efficiency, reliability, and service excellence in our end-to-end shipping processes for all of our international locations.

You’ll collaborate cross-functionally with operations, logistics, finance, and vendor partners to manage parcel program performance and develop scalable shipping strategies that meet the evolving needs of our business and customers.

You’ll report to the Parcel Program Manager based out of our Santa Ana, CA headquarters. Remote or hybrid candidates will also be considered who are within a commutable distance to our Santa Ana headquarters. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What You’ll Do:

• Execute high ROI, global parcel program projects and initiatives 

• Own the execution of our parcel shipping programs across domestic and international markets.

• Partner with shipping carriers and vendors to negotiate contracts, maximize efficiencies, and enhance the overall customer experience.

• Track and analyze shipping and handling costs; identify and execute cost-saving opportunities.

• Develop, maintain, and standardize inbound and outbound shipping procedures across all Collectors facilities.

• Collaborate with cross-functional teams on new initiatives, service rollouts, shipping materials improvements, and process improvements, leveraging data to inform decisions.

• Design and deliver detailed performance reporting on carriers, vendors, and logistics operations in partnership with Finance and Operations.

• Identify risks and proactively implement solutions to ensure reliable, scalable shipping processes.

• Stay current on shipping regulations and industry trends, with a special focus on high-value and sensitive item handling.

Who You Are: 

• 7+ years of shipping, transportation, or small parcel program management experience. 

• Strong negotiation skills.

• A highly effective communicator and collaborator.

• Strong project management and stakeholder management skills.

• Experience with carrier/vendor relationship management.

• Familiarity with shipping and transportation regulations, ideally experience with shipping high value items both domestically and internationally.

• Dedicated to data-driven decision making and documentation.

• A proven track record of a proactive, strategic approach to problem solving.

• Tech savvy, can easily adapt to new systems and applications.

• Proship experience is a plus.

Salary Range: 

The salary range for this position is $91,000-$101,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

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If you are based in California, you can read information for California residents here.