The Order Desk Associate processes customer purchase orders, manages order statuses, resolves issues, and maintains customer relationships, requiring strong analytical and communication skills.
Join the BenQ Team!
Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life."
We are hiring an Order Desk Associate to support the order management element within BenQ.
Duties & Responsibilities:
Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical.
- Process customer purchase orders within the ERP system
- Identifying and correcting transactional order issues
- Provide order status, tracking, and backorder reports to customers
- Process drop shipment orders by placing PO’s to vendors
- Maintains customer relationships by responding to customer inquiries and supporting issue resolution
- Miscellaneous tasks as needed
Required Experience, Knowledge, Skills, and Abilities:
- Excellent time management, analytical, and organizational skills; strong attention to detail
- Relationship builder with effective oral and written communication
- Strong team player who collaborated well with others to solve problems, flexible and adaptable
- Proficient business software skills (MS Excel, PowerPoint, ERP, Oracle)
Education:
High School Diploma required
Compensation:
Based on experience, we offer a very competitive base salary plus bonus
Position Type:
- Full-Time
- Office-Based
BenQ Corporation Costa Mesa, California, USA Office
3200 Park Center Dr, Costa Mesa, CA, United States, 92626
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