Bird is a last-mile electric vehicle sharing company dedicated to bringing safe, low-cost, environmentally-friendly transportation solutions to communities across the world. We provide a fleet of electric, shared scooters that can be accessed via smartphone. Bird is headquartered in Venice, California and is rapidly expanding across the country and the world.

Our Vehicle Operations org is tasked with ensuring Birds are maintained and repaired quickly to a high standard. With many thousands of vehicles located in markets around the world, we build and scale teams and systems to ensure a great experience for our riders and the continued growth of our business. Vehicle Operations encompasses the repair, maintenance, and supply chain of our global fleet.

As Operations Manager, you’ll be responsible for the management and implementation of a broad array of projects in a Bird repair facility. You will work cross functionally to develop, deliver and implement initiatives and operational programs to further the success of our team.

What You'll Do

• Build and manage a team of supervisors, technicians and warehouse employees
• Become an expert in Bird vehicles and systems
• Ensure vehicles are repaired safely and to a high standard at scale
• Work with operations leadership to implement best practices throughout the facility
• Drive a culture of safety, collaboration and productivity
• Communicate updates, timelines, and outcomes to the broader team
• Maintain a continuous improvement mindset
• Identify bottlenecks and propose/implement corrective actions

What You'll Need

• Bachelor’s degree
• 3+ years operations experience in a manufacturing or warehouse environment
• 2+ years leading a team
• Deep experience in helping companies identify improvements in process areas, and in assisting with implementing those improvements
• Strong logical thinking, verbal, and quantitative reasoning, along with the ability to zoom out and see patterns
• Problem solver DNA, figure it out and make it happen
• Ability to drive a team towards goals and KPIs
• Lean manufacturing experience or training a plus
• Experience with mechanical and/or electrical processes a plus

Bird Rides Inc. is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.