Neustar is an information services and technology company and a leader in identity resolution providing the data and technology that enables trusted connections between companies and people at the moments that matter most. More information is available at https://www.home.neustar.

Job Requisition:

R-3832 Senior Manager, Consulting Services Operations (Open)

Primary Location:

LOS ANGELES

Job Description:

Senior Manager, Consulting Services Operations

• Who are we?
  • Neustar is an information services and technology company and a leader in identity resolution providing the data and technology that enable trusted connections between companies and people at the moments that matter most. Neustar offers industry-leading solutions in marketing, risk, communications and security that responsibly connect data on people, devices and locations, continuously corroborated through billions of transactions. Neustar serves more than 8,000 clients worldwide, including 60 of the Fortune 100. Learn how your company can benefit from the power of trusted connections here: https://www.home.neustar.
• What you will be doing:

This role supports solution adoption capabilities and delivery best practices for our 100+ person global consulting services function:

• Collate best practices and inform approaches for delivery for the consulting services function – then execute them company-wide. Use your network within the organization, and your domain expertise, to gather a diverse set of inputs, and grow capability of the broader teams
• Drive product feature change rollouts to be a more proactive, cross functional approval process in which delivery inputs and sign-off improves our execution for new capabilities
• Identify and prioritize areas of training needs within the consulting services function, and collaborate with product, training and consulting services SMEs and leadership to execute plans to address these gaps
• Create, modify and improve delivery process artifacts, milestones and project management approaches that blend efficiency, ease of use, and accuracy
• Manage the end-to-end employee experience within the consulting services group, such as new hire onboarding enablement protocols, organization of our intellectual property, refinements to competency maps and definitions of skill groups for success

• What we would love to see:
  • 10 to 15 years’ experience in marketing analytics strategy or marketing consulting, in a client-facing role
  • 5+ years leading and managing a team
  • Exceptional analytics and quantitative acumen with understanding of tools like marketing mix models, multi-touch attribution, data management platforms, customer segmentation, and/or customer identity management, or close experience such as predictive analytics
  • Ideal if you have specific experience in the ad or marketing tech industry, a digital marketing agency, a programmatic buying company or client side digital advertising.
  • Significant presentation experience with unsophisticated audiences explaining marketing optimization and analytics
  • Strong client management skills and an ability to build relationships with senior fortune 100 executives

• Why work for us?
  • At Neustar, we are committed to the growth and development of our employees whose individual skills, curiosity and passion for their work, contribute to the overall success of our business. Our core values (Accountability, Collaboration, Transparency, Resilience, and Respect) are the driving force of our culture across our locations around the globe. We offer our employees a comprehensive benefits package including perks such as tuition reimbursement, awesome company discounts, back-up day care, community service events, pet and baby swag and much more! We are all learning and creating together, and having some major fun along the way. 

Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.

DIVERSITY

Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.

EOE of Minorities/Females/Vets/Disability

Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.