Senior Director, Technical Enablement
If you describe yourself as someone passionate about teaching people, scaling tech businesses and eager to break the mold on the traditional way of working, this is the job for you! VideoAmp is on a mission to create the best employee and workplace experience where people can bring their whole self to work everyday. We believe that accomplishing something great requires a special group of people who work hard, drive results and have a blast while doing it - people who challenge the status quo and embody our values. People who say “I’ll find a way” instead of saying “it can’t be done.”
The VideoAmp People Team is looking for a Senior Director who will be responsible for onboarding, developing and partnering with subject-matter-experts to educate engineers on how to ramp more confidently and quickly in their roles. This role will program manage the engineer ramp experience to embed strategies to maximize role impact and efficacy. You will work in close partnership with the VP, L+OD/ EX to develop strong consultative relationships, feedback loops, and regular opportunities to hear from People leaders and others about successes, opportunities, and needs relative to the engineering department’s efforts to drive sales growth.
As a Sr. Director, Technical Enablement, you will design, develop, lead and facilitate technical training content and programs to drive the onboarding and ongoing enablement of the VideoAmp technical teams. These programs include building technical learning paths, eLearning self-paced courses, certifications, and other enablement programs to maximize the technical team members’ productivity leading to success in their role.
An ideal candidate is passionate about training and technology, accountable, highly organized, self-motivated, and able to lead cross-functional projects. You think strategically and are adaptable to changing priorities to drive performance, productivity and results via building strong relationships.
You have a ‘people first’ orientation in the way you navigate coaching sales success to drive results for employees. Your coaching style is direct yet approachable in order to establish focused action plans that make a difference for the business, team and individual alike.
Most of all, our Company Values resonate with you on a personal level, and you are ready to support the strategic objectives of a highly cross-functional organization experiencing hyper-growth.
Due to the implications of COVID-19, this role is virtually based and our organization is committed to prioritizing your health and safety through these unprecedented times.
RESPONSIBILITIES:
- Develop strong consultative relationships, feedback loops, and regular opportunities to hear from People leaders and ICs about successes, opportunities, and needs relative to the engineering department’s goals.
- Deliver One-to-one coaching for all People Leaders and key contributors on the Engineering team
- On a regular basis, you will provide data on learning effectiveness back to the organization, and offer insights into ways to continually improve learning effectiveness to deliver data products and enterprise class software for direct customer consumption
- Develop and drive technical training roadmaps for engineering and product cohorts within the organization including individual contributors and People Leaders.
- Facilitate group learning sessions as part of the new hire onboarding journey at VideoAmp.
- Design and deploy coding and new technology training programs to ramp new engineers and technical Vampers to maximum productivity within 30 days of their hire.
- Partner with the Engineering and Product leadership team to determine learning needs by org and build ‘People Products & Programs’ to address the needs
- Measure everything that matters in order to use the data to inform the learning strategy and holistic onboarding experience for the engineering and product orgs.
- Determine the metrics that matter the most to drive individual performance and success of those you teach
- Partner with the People team including employee experience, learning & organization development, talent acquisition, workplace experience and senior leadership across all areas of the business
- Model and embed company values and manifesto in all activities, processes and mechanisms
- Serve as a trusted member of the People team and ambassador of the organization with the ability to maintain confidentiality
- Design, implement and sustain the successful execution of enablement programs to ensure the Engineer and Product teams are equipped with content, resources, tools, and training to effectively differentiate our solution.
- Define, implement and drive a technical onboarding program to ensure new team members have a technical foundation for success at the end of their onboarding
- Align with internal stakeholders to identify the knowledge and skills gaps and create training content and programs to address those gaps
- Ability to take complex technical concepts and clearly explain them to audiences of varying technical expertise (from sales professionals to technical experts)
QUALIFICATIONS:
- 5+ years of experience training engineers and product teams in the adtech space
- Have a deep knowledge of tech, data, TV and the digital video space
- Have a demonstrated success teaching others to achieve their goals in a high-volume, agile and extremely fast-paced environment
- Experience in analyzing and assessing learning and development needs and translating those needs into learning products and programs
- Skilled in adult learning theory and methodologies; learning and development certifications and accreditation strongly preferred
- Experience with learning management systems, content development tools, and virtual delivery platforms is a plus.
- Experience making data-driven decisions and influencing through data insights and analytics
- Exceptional written and verbal communication skills with an emphasis on authenticity and trust
- Ability to proactively identify and assess gaps by recommending solutions upstream
- Embody a growth mindset
- Ability to work well under pressure, thrive in a fast-paced environment, able to manage competing priorities, and stay flexible through growth and change.
- Demonstrate empathy, kindness and compassion in your words and actions
- College degree with a focus in the areas of business, technology, or learning/education
ABOUT
At VideoAmp, we believe in challenging advertising paradigms to maximize value for clients. We do this by enabling companies to execute on business outcomes across their media investment instead of more traditional media metrics. VideoAmp is the software and data solutions company powering the convergence of linear TV and digital video advertising. Our solutions connect linear TV viewership with addressable data assets to benefit the marketing and media industries. This enables marketers and content owners to holistically plan, transact, and measure deduplicated audiences across digital video, OTT, connected and linear TV advertising. Come and join us!