Build your marketing career in the fast-paced tech world. Convoso is a leading innovator of contact center software in a continually evolving industry. We are looking for motivated team players ready to jump in as we work together to drive our company’s accelerated growth. (Just a heads up - we were selected as one of the best places in LA to work in 2021!)

Our expansion means opportunities for learning and career development for the right candidate. 

Security Specialist works across the entire organization to identify, implement, and maintain processes to document and reduce information and technology risks. This role establishes appropriate standards and controls and leverages best-of-breed Cyber-security frameworks.

What You Will Do

• Recommend security policies, controls, and cyber incident response planning
• Perform security assessments and reviews on various pieces of technology and systems and apply preventive approaches to stay ahead of cyber threats
• Implement and provide ongoing support for cybersecurity policies and procedures
• Establish Disaster Recovery and Business Continuity processes. Ensure communication of these plans within the organization
• Execute regular security awareness and best practices training to the team members
• Regularly update the cyber security strategy to leverage new technology and threat information
• Responsible for supporting any additional aspects of IT security strategy and advising on Security Software and Services including but not limited to staff laptops, and any other device security tools
• Recommend security policies, controls, and cyber incident response planning, including impact analysis and recommendations for avoiding breaches or incidents
• Communicate and champion best practices and risks to various parts of the business, as appropriate
• Help Infrastructure and Software engineers develop secure systems by advising on Information Technology regulatory and security best practices
• Maintain and disseminate a current understanding of the IT threat landscape for the industry and leverage various threat intelligence sources
• Establish a 24/7 global monitoring and threat detection environment
• Assist in the identification of new tools and systems to reduce and/or manage risks
• Ensure technical documentation for security practices and procedures

What Is Needed

• Bachelor's Degree in Computer Science or related field preferred
• Significant knowledge and demonstrated track record leading SaaS security environments
• PCI and HIPAA compliance experience required
• NIST (or other security standards) experience preferred
• One (or more) of the following security certifications: ISC2 certificates, GIAC certificates, CISM/A, CEH, etc. 
• Security control concepts: physical, logical, administrative

Work perks worth the hype:

• Competitive compensation package
• Stock options
• 100% covered premiums for employees for Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• No cost Employee Assistance Program and Travel Assistance
• PTO, Paid Sick Time, Holidays, Bereavement time 
• 401k program with generous company match
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Leadership Development Program
• Company Outings
• On and offsite team building events
• Paid training for departments
• Your birthday off
• Apple laptop
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• Monthly Massages
• On-site Car Wash 
• Free Parking