Proposal Coordinator
BlackLine Systems, Inc. is seeking a Proposal Coordinator who will provide proposal management skills and best practices. This will include the oversight of proposal activities, internal reviews of final draft, management of proposal schedules and deadlines, and assisting in updating our current content. This position will act in a support role to the Senior Proposal Analysts. They will interact with Sales reps, Solution Consultants and SMEs around the company, and assist with managing our proposal databases. Proposals will range from short, routine customer responses to longer, formal proposals, with a heavy emphasis on Information Technology Questionnaires (ITQs). Multiple proposals will be in progress concurrently as we do a large volume of work. This person will report directly to the Sales Operations Manager of the RFP Team, and will work closely with the rest of the proposal team. This position will be remote in the U.S., though some travel may be needed to our headquarters in Woodland Hills, CA on occasion. No relocation assistance available.
Responsibilities:
- Coordinate and maintain team documentation efforts for responses to RFPs.
- Analyze requirements and ensure that proposals meet requirements.
- Edit and rewrite proposals, including creating templates and boilerplate text.
- Draft proposal outlines, responsibilities matrices, and communicate across teams to get input and meet deadlines.
- Attend proposal kickoff meetings and “lessons learned” calls as needed and act as the recorder for each to ensure all are aligned.
- Conduct internal peer review (our last stage).
- Assist Manager with updating proposal strategies, plans, schedules, tasks, team member assignments, and track the execution and completion of all proposal activities assigned to proposal team members.
- Ensuring documents are secure and up to company standards.
- Facilitating the proposal review process.
- Assistance with final draft and all required attachments.
- Responsible for sending our security documentation to clients and prospects/
- Work cross-functionally with SMEs when needed on teams across the globe.
- Review and analyze all proposal content to ensure clarity, conciseness, responsiveness and compliance with all stated requirements and consistency across all factors.
- Perform technical editing of proposal content, as needed, to help ensure accuracy, clarity, conciseness, and consistency (both technically and stylistically) across all responses.
Qualifications:
- 3+ years of past work as a proposal professional
- Solid analytical, problem-solving, critical-thinking, and decision-making capabilities with sound judgement
- Strong written communication skills
- Prior experience at a SaaS company a plus
- SalesForce experience preferred
- Prior experience utilizing a variety of on-line vendor portals a plus (i.e. Ariba, Prevalent)
- Previous experience with any proposal management tool to manage/update knowledge base (i.e. Qvidian, Loopio, RFP360)
- Excellent attention to detail and organizational skills with ability to consistently complete tasks accurately and in a timely manner
- Working knowledge of technical Information Security language
- Ability to work independently and with minimal supervision
- Team player with ability to multitask and work in fast-paced environment
- Strong Proficiency with Microsoft Office Word and Excel required
- Self-motivator and stellar work ethic
- Effective interpersonal skills including the ability to interact with a variety of personalities while maintaining a calm, professional, friendly demeanor
- Bachelor’s Degree required
- Association of Proposal Management Professional (APMP) certification is a plus
- A background security check is required as a condition of employment
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