Order Management Specialist

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LumaForge is the leader in video workflow solutions. We serve businesses, filmmakers and content marketers who want to elevate their video content. Our team is driven by a deeply rooted curiosity of the world around them, a passion for people and an irrational belief that anything is possible. As we continue to grow, we are looking to add team members who want to make life easier for the people trying to tell a brand’s story through video.

 

As the Order Management Specialist at LumaForge, you will be responsible for making sure that every order gets the attention it deserves. This position requires a robust attention to detail, ability to plan ahead, and comprehensive organizational skills. The right person for this role is someone who is very comfortable working in a startup environment and possesses a strong ability to multitask, prioritize and handle multiple projects concurrently. We’re looking for someone who can learn our product and technology and has a ‘can do’ attitude with a hunger to learn more and is ultimately a team player.

 

DUTIES and RESPONSIBILITIES:

 

  • Receive and process all sales orders
  • Interface with contract manufacturer on a daily basis to quote and place new orders
  • Track all WIP to ensure timely production and serve as point of contact for sales
  • Manage all incoming materials and outgoing orders
  • Confirm all order shipment arrangements
  • Oversee domestic and international shipping
  • Assist in managing inventory of parts and components

 

EXPERIENCE and REQUIREMENTS:

 

  • Excellent project management and organization skills
  • Interest in technology and computer hardware
  • Detail oriented with strong ability in written and verbal communication
  • Strong skills with Microsoft Word and Excel or Google Docs and Sheets
  • Team player and the ability and desire to interact with people at all management levels Willingness to be flexible as the role evolves with the company
  • Experience with process implementation and process improvement a plus
  • ERP experience a plus

 

Salary & Benefits:

 

  • $45-50K/year DOE
  • Health, Vision, Dental Benefits
  • 401K w/ Match

 

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Location

1311 S Flower Street, Burbank, CA 91502

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