Operations Coordinator at Postmates Inc.

| Greater LA Area
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At Postmates X, we are reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?

Serve has been years in the making and has already done thousands of customer deliveries.

WHO ARE WE?

We are tech industry veterans in software, hardware, operations and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands!

WHAT WILL YOU DO?

As an Operations Coordinator at Postmates you will be working closely with a small group of dedicated Engineers, Scientists and Designers. The operations team is tasked with applying advanced technologies to challenges and opportunities out in the real world. In this role you will be looked upon to provide the operational on the ground assistance to our team, partners, customers and Serve. We are looking for people that are comfortable being Ops generalists and learning new things. As a member of the operations team, you will be expected to juggle multiple responsibilities including robotics, facility operations, mechanical maintenance, process development and being on the front lines in our communication with the public. You will be working primarily as an individual contributor but there are many opportunities to advance into leadership roles based on performance. 

REQUIREMENTS

  • Proactive self-starter who seeks out ways to contribute ideas and add value to a team
  • Comfortable with ambiguity and problem solving in undefined environments
  • Mechanical aptitude: You don’t need to build an engine but a willingness to learn
  • Wants to contribute to something bigger than yourself
  • Strong in-person communication
    • Capable of articulating new concepts and ideas 
    • Comfortable being the public face of our projects 
    • Proven communication skills both verbal, in-person and written
    • Capable of managing stressful situations with an understanding on how to de-escalate 
  • Willing to learn and work with rapidly changing computer systems
  • Enjoys working on a team
  • Enjoys being outdoors and spending multiple hours on your feet
  • Capable of lifting objects up to 50 lbs in weight

BONUS POINTS

  • Military, Police or Firefighting background (honorable discharge or retirement only)
  • Prior Secret Level Security Clearance
  • Mechanical training or background

BENEFITS

  • Medical, dental and vision insurance
  • We'll provide equipment you need to work efficiently and creatively
  • Paid parental leave, vacation time and sick time
  • Commuter benefits
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ErlangLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PyTorchLibraries
    • Scikit-LearnLibraries
    • ConsulLibraries
    • VaultLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • TerraformFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DjangoDatabases
    • DynamoDatabases
    • BigQueryDatabases
    • DynamoDBDatabases
    • DruidDatabases

Location

0.2 mile walk from downtown Santa Monica Expo Line stop (direct transit from downtown LA), 0.5 mile walk to beach, close to 3rd St Promenade shopping.

An Insider's view of Postmates Inc.

What's something quirky about your company?

We take a humanistic approach when designing our employee event programming to show the similarities that exist between cultures. We strive to build a community with a shared ethos of caring for our world and conceptualizing ways in which we can contribute to the betterment of it.

Suzette

Engagement & Culture Events Coordinator

How does the company support your career growth?

I once read that “growth and comfort don’t coexist” and Postmates lives by it. From day one at Postmates, I felt challenged and have been given projects that impact the business. I’ve had to flex technical muscles that I have never used and it’s exciting because I’m developing into a more well-rounded engineer which only enhances my career growth.

Juan

SOFTWARE ENGINEER

How do you empower your team to be more creative?

Instead of assigning work/tasks to my team, we operate by having the team identify what they think are the problems that we need to be solving today, and how that will scale or change over the next few years then align those with company priorities. This forces my team to be more creative in how they approach their work on a day to day basis.

Aabhas

Infrastructure Lead

What are some social events your company does?

Postmates puts emphasis on building connection and community, through both professional and personal interactions, to maintain our culture — and our mental wellness particularly in these difficult, unprecedented times. This including (now virtual) Happy Hours, Winesday on Wednesdays, cultural celebrations, volunteer events, and so much more.

Bianca

Software Engineer

What are Postmates Inc. Perks + Benefits

Culture
Volunteer in local community
At Postmates, we believe we have a shared responsibility to create positive change in our communities and society at large. Check out our Social Impact report: social-impact.postmates.com
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Postmates covers 100% for full-time employees and dependents on most medical plans, dental, and vision.
Life Insurance
Wellness Programs
In addition to health club discounts, Postmates provides a PhysioStrength wellness portal with live virtual classes and videos helping employees with their health, wellness, and fitness needs.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Postmates provides Dependent Care FSA that covers eligible child care expenses.
Generous Parental Leave
Postmates provides all full-time employees up to 16 weeks of paid time off for new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 24 hours per year of paid volunteer time. Check out our Social Impact report: social-impact.postmates.com
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Social team outings monthly
Stocked Kitchen
Some Meals Provided
At Postmates, every employee automatically receives a free Postmates Unlimited Membership, with a free $15 credit for meals on Monday, Tuesday, and Thursday each week.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
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