Operations Associate at Luxury Presence

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Luxury Presence is post-series A, Stanford StartX-accelerated startup, and we’re looking to hire a CTO to lead our technology team. Backed by Silicon Valley’s Switch Ventures, Toba Capital and Bessemer Ventures, we’ve seen tremendous growth over the past year. We’re looking for an Operations Associate to join our growing team. Do you love color coding? Are you an obsessive planner and organizer? Do you take pride in putting people in positions where they can be successful? Are you highly communicative and project oriented? If so we’d love to speak with you!
To be successful in this role, the most important thing is to understand how different systems work across the company. By truly understanding the sales cycle, implementation process, and the different products and subscriptions that Luxury Presence offers, the new employee will be able to make critical decisions in a timely manner. An ideal candidate would be quick on their feet, extremely attentive to detail, and tech-savvy.
You’re good at:
-Being quick on your feet and tech-savvy Mastering finance-related tools (PandaDoc, HubSpot, and Stripe)
-Client communication including collecting payment and resolving issues
-Paying close attention to detail & staying organized as you’ll be responsible for auditing client agreements
-Communicating across teamsMaking decisions based on concrete dataBeing vocal and proactive, you see barriers, communicate them, and solve them
You have:
-An obsession with organization, process, and production. You are meticulous
-A basic understanding of or strong willingness to learn project management tools
-An interest in the real estate industry (a passion is a plus)1-3 years experience in an operations role
-Experience resolving financial issues with clients
You crush:
-Forward thinking
-Moving fast and working hard
-The line between Efficiency + Top Quality
-Mondays

Who we are: Luxury Presence is a real estate SaaS company providing real estate agents and companies with cutting-edge software to grow their business. An official partner to four of the largest national brokerages, Luxury Presence was founded by Malte Kramer, a Stanford GSB graduate, and is backed by Silicon Valley’s Switch Ventures, Toba Capital, and Bessemer Ventures. Luxury Presence was recognized in 2020 as the 322nd fastest growing private company in America by Inc. and as a Best Place to Work by BuiltinLA. The company launched in 2016 and its client list includes leading realtors and companies who purchase template-based websites, a home search tool, listing referral network, content marketing tools, SEO, lead generation, and online advertising. Luxury Presence currently has 2000+ clients, including 17 of the WSJ Top 100 agents.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Location

Located in Santa Monica between Sawtelle and Mid-City, we're surrounded by energy and creativity from start-ups and creative studios.

What are Luxury Presence Perks + Benefits

Luxury Presence Benefits Overview

Luxury Presence offers generous PTO, work from home Fridays, a beautiful office in Santa Monica with a fully stocked kitchen and taps that flow water, kombucha, and cold-brew.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Running club and free yoga classes across the street from the office.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Lunch and learns
Each month a department will present to the company educating teammates
Promote from within
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