Operations Associate

| Greater LA Area
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At Postmates X, we are reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, relieve traffic, and make deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car?

Serve has been years in the making and has already done thousands of customer deliveries. 


We are tech industry veterans in software, hardware, operations and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with an eye toward the end-user experience.


In this role you will be looked upon to provide the operational, on the ground assistance to facilitate the day-to-day business of delivery with a rover. You will be remote piloting rovers using cutting edge technology as well as providing on-the-ground support. We are looking for people that are comfortable being generalists and learning new things. Everything from facility operations, working with merchants, communication with the public about our initiatives when needed.


  • Proactive self-starter who seeks out ways to contribute ideas and add value to a team
  • Proven communication skills both verbal, in-person and written
    • Capable of articulating new concept and ideas to people
    • Capable of managing stressful situations with an understanding on how to de-escalate these type of situations
    • Comfortable being the public face of our projects and partners projects
  • Capable of clearly following direction and established processes
  • Capable of problem solving and working in undefined circumstance
  • Able to work different shifts including early AM, nights, and weekends
  • Capable of lifting objects up to 75 lbs in weight
  • Capable of spending multiple hours on your feet and walking several miles per day
  • Capable of working quickly with computer software
  • Wants to contribute to something bigger than yourself
  • Possess a valid US driver's license with at least 3 years of driving experience


  • Military, Police or Firefighting background (honorable discharge or retirement only)
  • Prior Secret Level Clearance
  • Mechanical training or background
  • Enjoys playing video games


  • $18/hr - $20/hr


  • Candidates must have the ability to work Evenings, Nights, Weekends
  • 40 hours per week
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ErlangLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • DjangoDatabases
    • DynamoDatabases


0.2 mile walk from downtown Santa Monica Expo Line stop (direct transit from downtown LA), 0.5 mile walk to beach, close to 3rd St Promenade shopping

An Insider's view of Postmates Inc.

How does the company support your career growth?

I once read that “growth and comfort don’t coexist” and Postmates lives by it. From day one at Postmates, I felt challenged and have been given projects that impact the business. I’ve had to flex technical muscles that I have never used and it’s exciting because I’m developing into a more well-rounded engineer which only enhances my career growth.



How do you empower your team to be more creative?

Instead of assigning work/tasks to my team, we operate by having the team identify what they think are the problems that we need to be solving today, and how that will scale or change over the next few years then align those with company priorities. This forces my team to be more creative in how they approach their work on a day to day basis.



What are Postmates Inc. Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Postmates health insurance policy covers up to 100% of out of pocket expenses.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 24 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Social team outings monthly
Stocked Kitchen
Some Meals Provided
Meal credits provided 3x per week
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
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