Who we are

HopSkipDrive is reimagining K-12 transportation. Our mission is to give all kids access to opportunity through mobility. HopSkipDrive helps schools and families get kids where they need to go safely and dependably. We are building a national transportation network that connects schools & families with trusted CareDrivers, who get kids where they need to go safely, reliably and economically.

We were founded by 3 moms who have 8 kids between them and who developed HopSkipDrive as a solution to their own transportation challenges. We are VC-backed with investment and involvement from nearly every major LA investor including Upfront Ventures, Greycroft and Pritzker.

We are based in downtown LA. Our mission, our enormous market potential, our team and the technology challenges we are solving make HopSkipDrive one of LA’s hottest startups and an all-around awesome place to work.

Who you are

We want A+ players who are looking for a challenging and rewarding experience. We are defining a new category in an incredibly fast-moving market. This is not a lifestyle job. This will be the hardest, most demanding, most exhilarating job you will ever have. It will also be the most rewarding.

At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.

HopSkipDrive is a two-sided marketplace business, matching demand from families, schools and government agencies for transportation with supply from our community of independent CareDrivers. As the Sr. Manager of Marketplace you will be responsible for efficiently matching supply and demand as we scale.

Your Primary Responsibilities

• Maximize contribution margin by effectively allocating resources across the marketplace to minimize the contribution cost of meeting demand
• Own the near term supply and demand forecasts in your markets by designing and maintaining predictive models and holding weekly check-ins with sales and operations leaders to refine
• Set weekly driver acquisition and activation targets, communicate targets effectively to a range of stakeholders, and hold marketing and operations leaders accountable to hitting targets 
• Design, build and ship targeted productivity incentives and challenges in your markets to optimize matching expenditure
• Run the greenlighting process for all new business in your markets
• Make any necessary structural changes to the marketplace infrastructure in your markets to ensure success (zip code mapping, cluster assignments, in-service determinations)
• Partner with the product team on the vision for marketplace operations in the app and ensure the product roadmap supports business needs
• Regularly evaluate the health of your markets, recommend cross-functional remediation efforts for struggling markets, and recommend exit if a market does not have a clear path to contribution margin positive
• Support a range of special projects when more strategic and analytical firepower is needed to move the business forward
• Operate in a highly fluid environment, think creatively, structure problems analytically, prioritize rigorously, and use data to drive decisions.

Your Qualifications

• An A+ player who is building a challenging and rewarding career. 
• 3+ years experience driving superior results in highly analytical and strategic roles
• You bring a passion for data-driven decision making and are an analytical powerhouse
• Sound strategic instincts and comfort making nuanced business decisions based on imperfect information
• An entrepreneurial mindset and a “no job too small or challenge too big” attitude
• You are an Excel and Google Sheets power user: you build complex, elegant models containing layers of advanced formulas (nested logic, offsets, index/match, etc.), simple assumptions and crystal clear dashboards to drive business insights both for other data nerds and less technical audiences
• You are familiar and comfortable with business intelligence and data visualization platforms (e.g. Tableau)
• MBA preferred, not required
• Knowledge of SQL preferred, not required

What you will get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.