Manager, Strategic Operations

| Santa Monica

Fair is a new way to shop, sign and pay for your next car—all on your phone. It gives customers the freedom to drive the car they want for as long as they want without a loan, long-term commitment, or even physical paperwork. Imagine never having to borrow money for a car again. 


At Fair, our name says it all. It’s the way we treat our customers, our partners and our fast-growing family of employees. We believe in hard work—and that it should be rewarded. That’s why we offer equity incentives, 100% coverage of medical, vision and dental premiums for employees and their families, 100% paid parental leave for 4 months, cell phone reimbursement, 401(k) retirement plans, and free lunch five days a week for every employee. The way we see it, it’s better to be more than fair than not to live up to our name. 


Fair is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We are fully focused on equality and believe deeply in the diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.


Fair’s Strategic Operations (Strat Ops) serves as the nerve center for operations, developing the operating strategy to achieve company-wide business goals. The Strat Ops team works horizontally across the company and within the broader Ops organization to enable business units to deliver products to customers with consistency, reliability, and scale. Further, we work closely with product teams to turn operational processes into scalable products or solutions.


What You’ll Do:

  • Manage a team of Sr Associates and Associates
  • Manage programs for the Strategic Operations team, developing strategies and processes to scale Fair operations
  • Manage teams to perform ad hoc strategy, research, modeling, and analytics projects to help guide decision making
  • Own several highly visible processes and deliver updates to executive stakeholders
  • Monitor business performance across relevant KPIs and conduct deep-dive investigations to understand the “why” behind how metrics are performing
  • Be a strong project and stakeholder manager
  • Have the ability to execute projects of varying urgency and scope with minimal guidance

What You’ll Need:

  • Bachelor’s degree from a competitive university
  • 5-8+ years of experience of consulting / investment banking / business intelligence / strategy / high-growth operations or startup experience
  • 3+ years of experience directly managing a team
  • Strong communication, organization and stakeholder management skills
  • Strong, demonstrated analytical and critical thinking ability
  • Demonstrated ability to deliver results in a fast-paced environment
  • Growth mindset: you seek out learning opportunities for yourself
  • Ability to work both independently with minimal guidance and cross-functionally with various teams
  • Strong Excel and PowerPoint skills
  • Knowledge of SQL, Python, R is a plus

What You'll Get:

  • 100% coverage of medical, dental & vision benefits for employees AND their families
  • Equity incentives (it’s only Fair that we are all owners of the company)
  • Unlimited vacation package
  • Daily catered lunch and fully stocked kitchen
  • Cellphone reimbursement
  • 401(k)
  • Green commuter benefits (1 block from Light rail)
  • Paid parking
  • Employee referrals rewards
  • Diverse & inclusive culture
  • Leadership & mentorship programs
  • Discount on Fair cars
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases

Location

1500 feet to the Santa Monica Pier. 1000 feet to the Downtown Santa Monica Metro stop. Views of the ocean (if you're standing in the right spot).

What are Fair.com Perks + Benefits

Fair.com Benefits Overview

Our name pretty much says it all. It’s our culture. It’s the way we treat our customers, our network of dealers and our fast-growing family of employees. We believe in hard work, and we believe hard work should be rewarded. That’s why we offer equity incentives, 100% coverage of medical, vision and dental premiums for employees and their families, 100% paid parental leave for 4 months, cellphone reimbursement, 401(k) retirement plans and free lunch 5 days a week for every employee. The way we see it, better to be more than fair than not to live up to our name.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
100% coverage for employees, including their spouse/domestic partner and children.
Vision Benefits
100% coverage for our employees, including their spouse/domestic partner and children.
Health Insurance Benefits
100% coverage for our employees, including their spouse/domestic partner and children.
Wellness Programs
Santa Monica employees receive a 20% discount at neighboring yoga studio.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
We offer unlimited PTO for regular, full-time employees.
Generous PTO
We offer 3 weeks vacation for hourly, full-time employees.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Fair offers delicious, healthy catered lunches Monday through Friday. Our menus are vegan and vegetarian-friendly!
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Relocation assistance offered depending on the role.
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Underground employee parking. Outdoor patio space for lunching al fresco.

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