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Manager, Retail Operations Planning & Analytics

| Greater LA Area

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

The Retail Operations Planning & Analytics Manager will initially be responsible for all planning and analytics required to maximize revenue generation at the lowest cost to serve to support the Scan Based Trading (SBT) business model at UMG. Once established for the SBT Channel, this responsibility will be expanded to cover all other retail channels.

The Manager will work closely with the UMG Commercial teams on retail offerings, store level assortment and will leverage the analytical tools and services provided by the UMG VMI Service provider to build store level operations models to optimize all the key performance indicators. Key objectives include: maximize Planogram fil rate and minimize stock outs, maximize same store revenue opportunities, reduce total cost to serve, including replenishment, returns, etc. The Manager will also be responsible for instore merchandising performance working closely with the Merchandising Service provider.

Job Functions:

Key Responsibilities

  • Successfully provide appropriate on-time in-stock levels for all UMG New Release, Catalog and Promotions starting with VMI/SBT and expand into other accounts like, Wholesale, Traditional Retail and non-traditional accounts, like Direct to Consumer
  • Retail operational analytics and planning. This includes plans to ensure the right quantities of the right product in the right stores or clusters of stores on time at the lowest net landed cost.
  • Assortment analytics and planning
  • Retail Inventory Management and optimization
  • Merchandising Management
  • Replenishment Planning
  • Reduce total delivered cost

Other Responsibilities:

  • Process/procedure development
  • Retail Compliance
  • KPI Reporting

Job Requirements:

Skills/Abilities:

Domain Leadership and Judgement

  • Proven thought leadership and demonstrated experience in Retail Operations and last mile supply chain
  • Interpersonal flexibility and ability to collaborate across levels, teams, with external partners on an international basis
  • Balance needs of UMG, customers and vendors while enhancing the financial performance of the Supply Chain
  • Drive change and innovation in line with overall UMG SC Strategy
  • Global retailer experience and thought leadership

Communication Skills

  • Proven interpersonal, verbal, written and presentation communication skills
  • Expresses written ideas, thoughts, or facts in a clear, convincing, and organized way
  • Embraces teamwork; shares ideas and methods to improve performance

Analytical Skills

  • Demonstrated abilities to leverage data to build optimized planning models
  • Exceptional abilities to analyze data and trends, make educated conclusions and provide recommendations in a clear and concise manner
  • Demonstrates experience in extracting and segmenting data to facilitate data analysis

Experience:

  • 5+ years within fast moving consumer products industry. Experience in themedia / media supply chain industry will be a plus
  • 3+ years in a Retail, Retail Operations and Supply Chain environment
  • Supply Chain domain knowledge (process& systems) with solid understanding and demonstrated results in all the areas of retail supply chains
  • Sales experience with large retail accounts a plus

Education:

  • BA/BS in Retail, Supply Chain, Business or related field; or equivalent experience
  • MBA a plus

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SparkFrameworks
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    • AccessDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
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    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by provide feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
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