Manager, Ops Business Systems at sweetgreen

| Culver City
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Manager, Ops Business Systems

The Manager of Ops Business Systems is responsible for supporting digital products and tools focused on enhancing the team member experience at sweetgreen. This role will work cross-functionally with Technology, Ops Services, and other business stakeholders, along with best in class vendors and development teams to deliver ongoing maintenance systems and features that enable sweetgreen to achieve business goals and drive operational excellence.  

This is an operations role which means it requires someone to have a deeper understanding of the end user, who can facilitate the relationship between the restaurants and the systems used daily.  

More of What You'll Do
  • Restaurant Systems
    • Manage the roadmap for upleveling restaurant systems with the goal of simplifying and stabilizing restaurant operations and enabling growth
    • Support the development of the product roadmap for Operations initiatives - including planning, prioritization, trade-offs, stakeholder communication, and delivery
    • Build strong relationships with stakeholders to understand their business needs and translate them into workable requirements
    • Problem solve across various technology systems & business processes to propose ideas, scope features, and implement solutions
    • Manage existing internal systems including labor management, inventory management, and kitchen production systems 
    • Regular hands-on maintenance, testing, training, and deploying of restaurant systems, new releases, enhancement, and initiatives
    • Implement a support system for launched and new systems deployed
  • Long Term Focus
    • Drive a strategic vision for where the organization is headed, define opportunities, and iterate products/features with current and to be selected solutions
    • Align with current teams/processes and support ongoing improvements to make them more efficient
    • Ensure project teams have a proactive approach to delivery against commitments
    • Continually seek opportunities for driving greater impact through our systems/tools, prioritizing product and feature enhancements that align with overall product roadmap
Qualifications
  • Preferred 4-year degree in computer science, information systems, or like field
  • 3-5 years experience in management consulting, technical analysis, product/project management, or HR/Finance background
  • Demonstrated experience translating product features and experiences into platform capabilities and requirements within agile, fast-moving environment
  • Experience working with and selecting SaaS vendors
  • Business, technical, or data analyst background as part of a product/engineering team
  • Highly analytical approach to problem solving using both qualitative and quantitative data; natural curiosity and desire for continuous improvement.
  • Excellent communications skills with the ability to persuade stakeholders with sound analysis and combined expertise 
What You'll Get
  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance 
  • Flexible PTO plan
  • 401k; company match of 50% up to 3% of employee contribution
  • 5 months paid family leave; we believe in fully supporting new parents
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative family of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag
Come join the sweetlife!

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen restaurant, our 4,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means. Our people are our most valuable ingredient - the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • GrailsLanguages
    • GraphQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

Location

Our office is positioned in the centerpiece for LA's newest creative generation, PLATFORM and directly across the street from the Metro Station.

What are sweetgreen Perks + Benefits

sweetgreen Benefits Overview

sweetgreen is committed to offering a benefit package with flexibility and options to help you live your sweetlife. Our suite of benefits includes the core options of medical, dental, and vision as well as other voluntary benefit options to help you create the benefit package that best meets the needs of you and your family.

We believe that our employees are the most important ingredients in our restaurants and aim to support you throughout your journey at sweetgreen. FAMILY FUND

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 5 months of parental leave for the primary caretaker. We believe in fully supporting new parents.
Flexible Work Schedule
sweetgreen provides employees with a flexible work schedule that includes flexible start and end times. Do what you love on *and* off the clock.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees Give back with 5 paid volunteering hours per year.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Sweetgreen has partnered with Classpass to offer a different kind of gym membership. All benefits-eligible employees receive a subsidy per month to use towards your membership.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
sweetgreen hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

FAMILY FUND

The family fund provides emergency financial aid to employees experiencing financial hardship caused by catastrophic events outside of your control, like a natural disaster or life altering personal crisis.

Every person in the sweetgreen family can elect to donate part of their paycheck to the family fund pool of money. This is the money that will be distributed to individuals who apply for funds that will help them cope with an unfortunate situation.

With your continued support, we can truly make an impact in the lives of our sweetgreen family members who are experiencing hardship.

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