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Manager of Office Operations

| Pasadena
Spokeo is a people search engine that both enlightens and empowers our customers. With over 12 billion records and 18 million visitors per month, we reconnect friends, reunite families, prevent fraud, and more. Every day our nimble team takes on enormous challenges in data science that push the limits of the cloud and search architecture.

This role leads a staff of five employees to operate day-to-day office functions and requirements of the Office & Culture Team. This includes organizing and coordinating office procedures, operations, and resources to streamline organizational efficiency and effectiveness. This role will be the key driver behind our company culture and strive to develop initiatives and events that promote employee engagement, retention, and inclusiveness. This role reports to the Senior Culture & Facilities Manager to establish consistency and a clearly defined set of expectations. 

Responsibilities:
  • Manage & mentor team that includes: Employee Perks Coordinator, Lunch Coordinator, Office Maintenance Coordinator, Office Coordinator, and Front Desk Receptionist.
  • Assess and calibrate resources and practices to improve the overall efficiency of the Office & Culture Team.
  • Oversee and maintain a work calendar to schedule shared spaces, general events, building maintenance, construction dates, and other office activities.
  • Draft internal communications and announcements related to events, policies, building maintenance, or emergencies that affect the office.
  • Maintain budgets, track expenses, and communicate with the Accounting Team and direct reports to settle time-sensitive issues.
  • Develop a thorough communication loop between C-Suite, HR, department heads, and the building management team to resolve challenges and deliver pertinent communications

Requirements:
  • A highly organized individual with at least 3+ years of experience as an Office/Facilities/Culture Manager or similar position with direct reports
  • Proactive and outspoken in their role with excellent leadership abilities, project management skills, resourcefulness, and high EQ
  • someone who is seasoned with public speaking, communicating with varying levels of management/personalities, and handling confidential information
  • Impeccable personal, verbal, and written communication skills
  • Knowledge of basic accounting and finance practices, including forecasting and budgeting
  • BS/BA in facility management, hospitality management, human resources, business administration, or relevant field
  • Familiarity with Google Suite, Microsoft Office, and expense management programs

Recruiters or staffing agencies: Spokeo is not obligated to compensate any external recruiter or search firm who presents a candidate or their resume or profile to a Spokeo employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position (as a search) via our applicant tracking solution.
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • KafkaLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedshiftDatabases
    • SnowflakeDatabases

Location

Our office is a short drive from downtown LA and a quick walk from the Metro Gold Line. Incredible restaurants and vibrant Old Town and the Rose Bowl!

What are Spokeo Perks + Benefits

Spokeo Benefits Overview

We take care of our team members and their families. Here’s some of what you can expect:

HEALTH INSURANCE
Spokeo covers 100% of the medical premium for employees and 80% for dependents with no waiting period

401(K)
Spokeo will match 100% of your 401(k) deferral up to 3% of your annual base pay earnings. No Vesting Period to Receive Matching!

PAID TIME OFF POLICY
9 paid holidays
Full time employees earn 1.5 vacation days every full month worked for a total of 18 days per year.
Full time employees will receive 1 extra vacation day per year for every full year worked (up to 5 years).
Six (6) sick days per year, issued on the first of the year.

Other Perks
Flexible hours
Casual dress
Daily free catered lunch
Full pantry/fridge with endless snacks and beverages
Game room

Culture
Partners with Nonprofits
Spokeo Search Angels, scholarships, philanthropy and in the local community - including the Junior League of Pasadena, SWE, she codes, Pasadena Women In Technology, Innovate Pasadena and Rails Girls.
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $5000 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Our dental plan covers $100 of expenses.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $130 for glasses and contact lenses.
Health Insurance Benefits
Acme's health insurance policy covers up to 100% of out of pocket expenses.
Life Insurance
Life insurance is equal to 5 times an employee's annual salary.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Continuing Education stipend
Paid industry certifications

Additional Perks + Benefits

We have our very own, dedicated Culture Team that is separate from Human Resources.

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