Manager of Audit I-IT Infrastructure & Service Management
MANAGER OF AUDIT I-IT INFRASTRUCTURE & SERVICE MANAGEMENT
WHAT IS THE OPPORTUNITY?
The IT Audit Manager I position is primarily an individual contributor role with opportunity to act as an auditor-in-charge to guide a team of auditors to assess risks, develop detail audit programs, identify data analytic opportunities, execute audit programs, analyze results of testing performed, and effectively communicate audit results to the Audit Senior Manager/Director and senior management in meetings, presentations, and/or written reports and memorandums. Additionally, the position is responsible for issue follow-up and validation, continuous monitoring/auditing activity and assisting on regulatory matters (as needed) in accordance with audit methodology and taking into consideration industry development, emerging risks, and regulatory changes and expectations. The role will also periodically require assisting the Director in responding to ad hoc requests (e.g., regulatory inquiries, preparing information for various board reporting, developing management reports/decks, etc.).
Internal Audit and CRR
The Internal Audit and CRR team provides objective and independent assurance services to support the bank in its mission and to help achieve its objectives through proactive risk management. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.
WHAT WILL YOU DO?
Audit and Assurance General Requirements:
Plans and executes audits as assigned by the Audit Director in accordance to Internal Audit's Methodology.
Assesses risks and controls, helps design comprehensive audit programs, executes audit procedures, supervises and reviews the work of others (as needed), analyzes and synthesizes results of testing performed, effectively communicates results to senior management to affect change, and delivers well written audit reports and other forms of communication.
Where applicable, manages staff assigned to engagements, and collaborates with other audit groups to effectively plan, integrate and execute audits.
Understands general IT Infrastructure and Information Security risks (e.g., Networking, Operating Systems, SQL and/or Oracle DB, Mobile Devices, IT Operations, Cloud Infrastructure, Asset Management, etc.) in order to identify and assess key control activities in business processes.
Leads and executes continuous monitoring activities periodically for the area assigned. Gathers and evaluates information received from business units and other external/regulatory sources.
Monitors open issues and conducts verification testing on issues that come due in compliance with Internal Audit methodology.
Ability to multi-task and work in a dynamically changing environment.
Complies fully with all Bank policies, procedures, audit methodologies, training and regulatory requirements.
Data Analytics and Technology
Discover patterns, insights, trends and anomalies from straightforward analyses, data sets and visualization tools.
Execute basic analyses (e.g. descriptive) and create simple visualization using standard tools.
Develop requests for advanced analytics by providing detailed and clear questions to the Data Analytics Lead or Data Scientist.
Applies advanced analytical techniques to test hypotheses and add insights into audit findings.
Understands concepts of data lineage and data stewardship in order to develop effective data analytics that provide the insights.
Relationship Building and Client Experience
Supports the Audit Director proactively in their ongoing monitoring and discussions with business management.
Continuously builds trusting relationships with Internal Audit peers and business management.
Acts as the key contact and responds to inquiries from business throughout the audit process.
Challenges others' thinking or approaches in a constructive manner.
Advises stakeholders on internal control and governance matters and conducts proactive and ongoing risk management discussions with business leaders.
Influences key stakeholders to gain buy-in, overcomes challenges and delivers on high priority initiatives, and draws conclusions or makes recommendations based on audit evidence that may involve ambiguity.
Staff Performance and Mentoring
Acts as a role model/mentor to more junior auditors and provides constructive feedback.
Enhances and maintains staff morale.
Prepares and conducts formal/informal training for less experienced staff members.
May participate in interviews and evaluations of new applicants.
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor's Degree in Computer Information Systems, Computer science or equivalent.
- Minimum 4 years of audit or related experience in banking operations, compliance, and/or risk management activities.
- Minimum 1 year of experience conducting internal audits within financial institutions.
- CISSP - Certified Information Systems Security Professional
- CIA - Certified Internal Auditor
- CISSP-Certified Information System Security
- CISA - Certified Information Systems Auditor
Skills and Knowledge
- Strong verbal and written communication skills to effectively present to peers and business management.
- Demonstrated negotiation and leadership skills needed to convey ideas and obtain management buy-in for constructive change.
- Effectively manage ambiguity, work independently, think innovatively and demonstrate critical problem-solving skills.
- Strong understanding of internal auditing standards, COSO and risk assessment practices.
- Strong understanding of internal control concepts and application of such.
- General working knowledge of banking industry laws and regulations.
- Experience in planning and juggling multiple projects and with varying team members.
- Experience in coaching junior auditor.
- Sound knowledge and experience in IT audit is strongly preferred
- Familiar with data analytics, robotic process automation and artificial intelligence tools
- Experience in use of data visualization and reporting – e.g. Tableau and/or Alteryx is a plus.
- Knowledge and/or experience in auditing Networks, Windows Operating Systems, Active Directory, Oracle and SQL databases, Cloud Infrastructure, IT Operations and other IT Architecture, Infrastructure and Operations technology a plus.
- Other certifications a plus: CCNA, ITIL, Comp TIA (ITF+; A+; Network+ & Cloud, etc.)
- Experience with Visio and Microsoft Office
- Experience with developing PowerPoint decks/presentations a plus
Compensation
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.